JENNIFER MICHELLE EVANS
Ellendale,DE
Summary
Learned quickly and effectively managed teams to achieve goals. Mediated conflicts and facilitated resolutions to maintain team harmony. Oversaw emergency food program at First State Community Agency while managing high-demand services at First State Community Action Agency. Achieved record food distribution numbers to support community needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Services Coordinator
First State Community Action Agency
Georgetown, DE
09.2018 - Current
- Coordinated emergency response efforts, ensuring timely delivery of services to affected communities.
- Developed and implemented training programs for staff on emergency preparedness protocols.
- Managed logistics for disaster relief operations, optimizing resource allocation and deployment strategies.
- Collaborated with local agencies to enhance community outreach initiatives and awareness campaigns.
- Evaluated operational procedures to improve response times and service effectiveness during emergencies.
- Led cross-functional teams in crisis situations, fostering collaboration among stakeholders for efficient resolution.
- Monitored compliance with safety regulations and best practices in emergency management processes.
- Analyzed data trends to identify areas for improvement in service delivery and program effectiveness.
- Maintained confidentiality and security of health records and medical information.
- Maintained communication and good working relationship with facility administration.
- Monitored implementation and success of protocols and programs.
Education
Masters Degree Administration Of Human Services
Wilmington University
New Castle, DE05.2020
Certificate-Conflict Resolution
Wilmington University
New Castle, DE05.2018
Bachelor's Degree - Psychology
Wilmington University
05.2018
Skills
Facilitated expert discussions, focusing on innovative solutions
- Crisis management
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
Facilitated expert discussions, focusing on innovative solutions
Certification
- 06/2018 Certificate: Conflict Resolution Wilmington University
- 06/2018 Pi Gamma Mu International Honor Society Social Services
- 06/2020 Psi Chi International Honor Society Psychology
- 06/2020 GPA 3.67 Wilmington University
Resources
I have a vast knowledge of resources to offer the client throughout Sussex County, whom know me by name.
Timeline
Emergency Services Coordinator
First State Community Action Agency
09.2018 - Current
Bachelor's Degree - Psychology
Wilmington University
Masters Degree Administration Of Human Services
Wilmington University
Certificate-Conflict Resolution
Wilmington University