Jennifer Micksch
West Bend,WI
Summary
At Willow Creek Learning Center, I was a part of initiatives that significantly enhanced staff development and operations management, leading to improved employee retention and family satisfaction. My strategic planning and relationship-building skills fostered a collaborative environment, driving continuous improvement and compliance with regulatory standards.
Overview
20
20
years of professional experience
Work History
Director
Willow Creek Learning Center
05.2015 - Current
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Developed a high-performing staff by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Boosted family satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened family relationships with regular communication, and high-quality services.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account classroom needs and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Accounts receivable.
- Made sure paperwork was up to date in compliance with state laws.
- Experience with spreadsheets, Microsoft and Google Drive programs.
Childcare Lead Teacher
Willow Creek Learning Center
09.2004 - Current
- Implemented effective classroom management techniques to maintain a positive learning environment.
- Supported students'' social-emotional development by creating a nurturing and inclusive atmosphere in the classroom.
- Mentored new teachers, providing guidance on best practices and classroom strategies.
- Participated in professional development opportunities to stay current with educational trends and best practices, applying this knowledge to continuously improve instruction in the classroom.
- Increased parental involvement through regular communication and parent-teacher conferences, fostering strong home-school partnerships.
- Promoted cultural awareness by incorporating diverse materials and perspectives into the curriculum.
- Enhanced student comprehension by incorporating hands-on learning activities and group projects.
- Evaluated student progress regularly, adjusting instructional methods as needed to improve performance.
- Established positive relationships with students and families.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Implemented age-appropriate curricula to meet needs of young learners.
- Organized and supervised large and small group activities.
- Monitored classroom to verify safe and secure environment.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Incorporated music, art and literature into curriculum.
- Utilized creative teaching strategies to engage students in classroom.
- Supported students in developing self-esteem and self-confidence.
- Helped new preschool children get used to classes by giving one-on-one support.
- Developed and implemented behavior management plans.
Education
Associate of Applied Science - Child Care
Waukesha County Technical College
Pewaukee, WI05-1999
Skills
- Strategic planning
- Decision-making
- Operations management
- Staff development
- Staff management
- Problem-solving
- Verbal and written communication
- Creativity and innovation
- Relationship building
- Negotiation
- Fundraising events
- Legal and regulatory compliance
- Hiring and retention
- Time management
- Multitasking and organization
Timeline
Director
Willow Creek Learning Center
05.2015 - Current
Childcare Lead Teacher
Willow Creek Learning Center
09.2004 - Current
Associate of Applied Science - Child Care
Waukesha County Technical College
Similar Profiles
Amanda RiosAmanda Rios
Lead Teacher at Willow Creek Learning CenterLead Teacher at Willow Creek Learning Center
Ashley A GarciaAshley A Garcia
Certified Nursing Assistant at Willow Creek Healthcare CenterCertified Nursing Assistant at Willow Creek Healthcare Center
Breana BinghamBreana Bingham
Certified Nursing Assistant at Willow Creek Nuraing And Rehabilitation CenterCertified Nursing Assistant at Willow Creek Nuraing And Rehabilitation Center
Alex LaufenbergAlex Laufenberg
Park and Forestry Maintenance at City of West BendPark and Forestry Maintenance at City of West Bend
Alex HabashAlex Habash
Product Specialist at Morrie’s HondaProduct Specialist at Morrie’s Honda