Jennifer Mihal
Salcha,AK
Summary
A highly organized, take charge professional with over 20 plus years of business and professional experience. Detail oriented with strong problem solving and decision-making skills with the ability to develop and implement effective action plans. Demonstrated experience in the development and administration of records management, archiving and document storage. Commitment to detail in doing the job right the first time in completing all projects. A team leader, providing motivation and training by example. Cleared for secret information based on a single scope background investigation completed April 2011 while serving as a competitive service federal employee with the Department of Defense.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Administrator
INTERIOR ALASKA ROOFING, INC.
11.2023 - Current
- Review and revise contracts, negotiate points, ensure accuracy and that all conditions are met
- Serves as main liaison with outside contracting representatives
- Negotiate favorable terms for construction contracts
- Review contracts for risk identification and make recommendations for contract language to mitigate risks
- Conducting negotiation techniques on complex, multi-million-dollar contracts
- Developing contracts, memorandum of understandings, and other types of contracting agreements
- Developed understanding of process and regulations involved with Federal Contracting procurement and negotiations
- Knowledge of contractor responsibilities, and performance standards
- Continuously monitor contracts to ensure adherence to terms and conditions, maintaining compliance with regulatory standards and organizational policies
- Coordinate, process and track change orders and amendments to contracts
- Monitor and evaluate contract performance, terms, expenditures, and deliverables
- Utilized expertise in contract pricing and cost analysis methodologies to secure contract awards, optimizing value propositions and aligning with budgetary constraints
- Maintain Insurance documentation, request certificates of insurance for contracts and contractors, renewal of policies
- Request Bonds and certificates
- Warranty manager, responsible for making sure conditions of warranties are spelled out and issue certificates
- Oversee warranty process
- Provide oversight and processing of warranty claims
- Maintain records and licenses for t business, responsible for renewals
- Manage Company facilities, including space planning/design, vendor contracts, and relations, and office functions and services
- Human Resources manager: Maintain all HR records and files, interviewing prospective candidates, and ensuring compliance with Federal and State regulations
- Posting open positions
- Responsible for drug testing and maintaining sensitive information for over 50 employees, stretched over two offices.
- Manage certifications and training of employees
- Identify training needs, scheduling appropriate classroom space, locate training instructors to fulfill training needs
- Procure training records, identifying deficiencies in required training certifications
- Arrange administration of testing
- Create, develop, implement, and conduct training programs and records retention
- Fleet management
- Ensure all documentation is up-to-date and that maintenance records are current and accurate
- Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
- Maintain office staff by recruiting, selecting, orienting, and training employees
- Support accounting team by maintaining records, completing credit applications, entering time keeping records
- Manage office supplies and facilities while supporting office personnel
- Manage two offices, all duties are performed for Roofing businesses in Alaska as well as sister company located in Hawaii.
Architectural Historian
SKELLY AND LOY, A TERRACON COMPANY
09.2023 - 01.2024
- Investigate, evaluate and document above-ground, historic, cultural resources in support of transportation related projects
- Utilize historic preservation strategies for above ground resources in compliance with National Historic Preservation Act of 1966
- Conduct primary and secondary research, including archival and background research and SHPO records
- Determining APE (Area or Potential Effects) for projects
- Experienced and knowledgeable about Section 106 (National Historic Preservation Act), Section 4(f), and National Environmental Policy Act(NEPA)
- Investigate historic properties utilizing National Register of Historic Properties (NRHP) as well as Historic American Building Surveys (HABS), and Historic American Engineering Records (HAER)
- Prepare Historic Resource Survey Form's and Inventory forms for Pennsylvania as well as Ohio, Iowa, Alabama, North Carolina, and Maryland
- Author Architectural and Historical reports
- Prepare National Register of Historic Places nominations and Determinations of Eligibility forms (DOE)
- Prepare Programmatic Agreements
- Work with consulting parties to determine proper mitigation measures as well as assemble wayside exhibits
- Co-authored State Historic Contexts
- Interact with public in presenting findings and determinations
- Serve as Corporate Services Representative, which is Human Resources role
- Responsibilities include providing administrative support by ordering and organizing office supplies
- List job openings through automated system in which job information is listed, managed and reviewed for accuracy to ensure pre-employment requirements are met for new hires
- Conduct all new hire orientations, training, and benefits briefings
- These orientations are conducted both online and face-to-face.
Graduate Apprenticeship
MONONGALIA COUNTY COURT HOUSE
09.2019 - 05.2021
- Proficient in technical archival equipment; microfilm conversion equipment and Zeutschel scanner
- Create archival database for cataloging over 40 collections
- Assist public with researching and viewing records
- Provide solutions for archival challenges including developing systems to track environmental changes that potentially impact archival records
- Develop instructional guides and finding aides for public use in researching records, reducing average search inquires by 50%
- Expert in professional archival techniques to process, organize, prepare, and store archival records.
- Analyzed problems and worked with teams to develop solutions.
Character Development Researcher
ENTERTAINMENT RESEARCH CONSULTANTS
02.2020 - 05.2020
- Researched military experiences of Indian soldiers during British Raj, India Caste system, and women’s experiences.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
- Interpreted data analysis results to draw inferences and conclusions.
Senior Travel Counselor
WORLD TRAVEL
12.2015 - 12.2019
- Managed 1.1-million-dollar corporate account as their exclusive travel counselor
- Trained other employees in complicated exchanges and refunds
- Assisted Corporate travelers with complex international travel and other related reservations
- Resolved 95% of travel disruptions within 24 hours while maintaining high level of customer satisfaction
- Tailored strategies for multiple corporate accounts based on their unique needs and goals
- Identified opportunities to upsell or cross-sell additional products or services to existing clients
- Coordinated with other team members on other accounts to leverage expertise and resources effectively.
- Managed complex itineraries involving multiple destinations, accommodation types, and activities for discerning clientele.
- Attained high levels of repeat business by establishing trust and rapport with clients.
- Monitored global events impacting travel, proactively addressing potential disruptions to client trips.
Researcher
GENEAOLOGY
09.2017 - 05.2019
- Researched and pulled birth and death records from various archives for professional genealogists.
- Assisted with over 10 research projects.
Transportation Specialist
U.S. Army Alaska
08.2009 - 07.2014
- Manage transportation travel division, maintaining 12 million dollars in assets and travel entitlements and ensuring customer support and guidance
- Ensure adherence to project timelines, budgetary constraints, and contractual obligations
- Through effective communication and strategic planning
- Maintain Secret clearance as part of work duties of deployment and redeployment
- Quality assurance inspector for 2.7-million-dollar Alaska Regional Service Contract
- Oversaw SATO employees ensuring compliance with all Department of Defense regulations
- Successfully completed COR Comprehension Training with Army Contracting Command
- Proactively reported contract violations while demonstrating comprehensive understanding of contractual conditions that may lead to termination, ensuring legal compliance and protecting organizational interests
- Processed 5.5 million dollars in invoices annually, ensuring that budgeted funds remained within budget estimates
- Conducted thorough budget analysis and provided strategic recommendations to optimize financial resources and achieve organizational objectives
- Conduct educational presentations to military members on entitlements
- Supervise travel for three Brigade, numerous battalion and unit level deployments, processing over 15,000 soldiers
- Comprehensively grasped mission, functions, and goals of organization, coupled with in-depth understanding of Department of Defense program workflows and processes, to align strategies effectively and drive successful outcomes
- Dynamic and detail-oriented Briefing specialist with extensive experience in effectively delivering presentations and briefings to large groups
- Proven ability to articulate complex information in clear and concise manner
- Proficient in educating military personnel on travel entitlements and joint federal travel regulations, ensuring compliance, and understanding among diverse audiences
- Facilitate critical mission to Guam for 28th Military Police Detachment
- Worked outside of scope of responsibility, utilizing unorthodox methods by reaching across commands of three different agencies resulting in increased sister service cooperation and communication and procuring products and services required to accomplish mission
- Expert in Department of Defense travel regulations
- Develop and facilitated group briefings for 2000 service members and their dependents annually
- Authored Business Rules that defined rules and regulations for travel sections for Ft Wainwright and Ft. Greely, reducing workload by 20%.
- Additional duty supporting GSA Non-Tactical Fleet Manager, assisted in managing 18.8-million-dollar vehicle fleet, served on vehicle utilization review board
- Identified 1-million-dollar shortfall through financial analysis and careful examination of budgetary documents for MEDAC Command
- Overseeing use of Defense Travel System (DTS) as official government travel program
- Managed process related to official travel and requirements necessary to comply with Joint Federal Travel Regulations.
- Maintained operations in compliance with travel regulations.
Education
Master of Arts in Public History -
WEST VIRGINIA UNIVERSITY
Morgantown, WV05.2021
Bachelor of Arts - History
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
California, PA05.2019
Skills
- Proficient in Microsoft Office Suite, Excel, Word, Power Point, Teams, Google Suite, Google Docs, Google Sheets, SABRE, Worldspan, Apollo, DTS, DAMPS, GATES, Arc Map, Arc GIS pro, Go Pax
- Time Management
- Office Administration
- Database entry
- Contract Negotiations
- Budget Analysis
- Administrative Support
- Proficient in DOD Regulations and processes
Certification
First Aid/CPR AED
Management Administration Expertise
Train and evaluate staff, providing appropriate feedback regarding performance and training requirements., Develop and forecast budget for programs, equipment, and personnel., Identify objectives; organize needed resources, direct operational efforts to achieve desired results., Skill in oral communication and ability to develop training materials and to coordinate training., Enforce, track, and ensure compliance with all organization policies and procedures., Gather and disseminate information for status reports for presentation to management staff., Attends meeting and conferences at installation level as Training Division Director Representative.
Operations
Demonstrate effectiveness in problem evaluation coupled with the ability to generate and implement effective solutions., Troubleshoot operational functions to ensure productivity and optimize quality., Solid experience in the development and administration of annual budgets, cost containment, purchasing and inventory control.
Service And Outreach
- GRACE UNITED BAPTIST CHURCH, Volunteer, Office Administrator, 03/01/2023, 11/01/2024
- NORTH TEN MILE BAPTIST CHURCH, Volunteer, Archivist, 04/01/2017, 03/01/2023
- CALIFORNIA UNIVERSITY OF PENNSYLVANIA LIBRARY, Volunteer, College Archivist, 09/01/2017, 05/01/2019
- FAYETTE COUNTY HISTORICAL SOCIETY, Volunteer, 09/01/2018, 05/01/2019
Awards
- Graduated Summa Cum Laude, Bachelor’s Arts
- United States Army Commendation
- United States Army Achievement Medal
- Nominee for the Syed R. Ali-Zaidi Award for Academic Excellence
- President Scholar awarded for academic year 2017 and 2018
- Phi Alpha Theta, California University of Pennsylvania, 2018
- Pi Gamma Mu, California University of Pennsylvania, 2018
Publications
History is still alive in Pocahontas County, Sharp’s Country Store, Spring 2022, 12-15
Timeline
Office Administrator
INTERIOR ALASKA ROOFING, INC.
11.2023 - Current
Architectural Historian
SKELLY AND LOY, A TERRACON COMPANY
09.2023 - 01.2024
Character Development Researcher
ENTERTAINMENT RESEARCH CONSULTANTS
02.2020 - 05.2020
Graduate Apprenticeship
MONONGALIA COUNTY COURT HOUSE
09.2019 - 05.2021
Researcher
GENEAOLOGY
09.2017 - 05.2019
Senior Travel Counselor
WORLD TRAVEL
12.2015 - 12.2019
Transportation Specialist
U.S. Army Alaska
08.2009 - 07.2014
Master of Arts in Public History -
WEST VIRGINIA UNIVERSITY
Bachelor of Arts - History
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
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