Jennifer Miller

• Rosevale Kitchen & Cocktail Room, Starchild Rooftop
• Lead creation, planning and facilitation of corporate events and meetings.
• Drive event planning strategic meeting management practices by working with business unit leaders on specific strategies, objectives and logistics to ensure the most effective event outcome.
• Strategically plan and manage leadership communications, exposure and engagement in Civilian Hotel's events and meetings.
• Manage the overall communication of event detail shared among event sponsors, hosts and participants
• Facilitate planning, communications and execution for events with high corporate impact.
• Cultivates and Analyzes market trends and competitor activities to identify potential areas for business expansion and improvement.

Founded a consultancy focused on Conference, Events and Trade Shows planning, execution, revenue growth and client retention.

• Managed major corporate events by developing process with Hospitality Operations and creating strategies with Sales & Development Manager and various business units.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Worked with chefs to plan menus according to client needs and budgets.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Generated ideas to enhance and expand current event offerings.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

• Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
• Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
• Built and implemented cost reduction strategies and industry best practices, reduced event expenses and streamlined planning and delivery.
• Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
• Surveyed and analyzed event and strategy success and orchestrated improvements that increased attendee satisfaction and revenue numbers.

Ownership for developing business relationships and driving revenue for a $6 million per year venue

• Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
• Collaborated with sales support, client services and operations colleagues to deliver superior client service and maintain mutually beneficial relationships.
• Maintained client relationships and acquired new accounts to meet sales goals and increase company revenue.
• Communicated with clients and management to verify alignment with client objectives and corporate operational goals.

• Managed administrative logistics of events planning, event booking, and event promotions.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Performed event coordination for larger parties and gatherings.
• Attended conferences and events to stay up-to-date with industry trends and planning standards.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Researched and identified new vendors and suppliers to obtain competitive pricing.
• Developed detailed event reports, documenting all aspects of each event.
• Monitored and controlled event expenditures to meet budgets.

Director of Events of: China Grill, Empire Hotel Rooftop, Ed's Chowder House, Gansevoort-Meatpacking, Asia, Cuba, Yotel

Responsible for selling, negotiating, detailing and overseeing all events, including Small and Large Social, Bar/Bat Mitzvahs, Corporate & Fundraisers

• Established strong client relationships through diligent planning and of events

• Implemented catering promotions and maximized revenue by creating and developing food and beverage packages for corporate & social markets

• Coordinated pertinent information related to banquets and maintained strict timelines for information exchanged between clients, restaurant management, and chefs •Developed new and maintained existing accounts, while generating new leads

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals

• Managed administrative logistics of events planning, event booking, and event promotions.
• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
• Implemented protocols and procedures to effectively manage planning process.
• Trained and supervised event staff to complete tasks on time.
• Created detailed timelines and budgets for events to meet all deadlines.

• Managed administrative logistics of events planning, event booking, and event promotions.
• Developed and implemented successful marketing plans to generate event revenue.
• Coordinated with kitchen or catering staff on delivery, timing and service style of food.
• Liaised with clients to determine exact event requirements.
• Utilized job-related software to create standard guidelines, calendars and budgets for each event.
• Produced detailed proposals for events to document timelines, suppliers and budgets.
• Developed creative themes for events and created related activities to engage attendees.