Jennifer Miller
Columbus,Ohio
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Health Information Technician
Resource Logistics
5 2023 - 5 2024
- Input data, such as file numbers, new or updated information, or document information into computer systems to support document and information retrieval
- Answers telephone and provides information or relays messages to patients/families and members of the Mental health care team, directs visitors
- Enroll consumers in Medicaid
- Abstract patient information from system for inter-facility transfers and release of information following HIPAA guidelines
- Educated member on the requirements for the eligibility of Medicaid.
Warehouse Associate
FedEx
12.2022 - 04.2023
- Handlers are expected to follow order, procedures, and policies about proper stacking and handling of the package boxes in order to keep the boxes and its contents unharmed and intact
- We were also required to load outgoing package trucks and ensure packages were delivered to the correct trucks
- Loader- Properly and safely handle packages while loading trailers and belts
- Sort outgoing mail into rack pigeonholes according to destination.
Fast Food Server
Wendy’s
10.2018 - 12.2022
- Maintained fast, and efficient service in normal and fast-paced, high-volume operations
- Trained in food safety and handling
- Food preparation, customer service, cashier, and sanitation in an extremely fast paced and high customer volume chain restaurant.
Associate/Stocker
Wal-Mart
01.2017 - 01.2018
- Helped remodeled a store
- Assisted customers with locating their desired groceries
- Assisted with stocking shelves with food products in a grocery store environment
- Cleaned and organized the sales floor and stock room.
Customer Service Representative
Teleperformance, USA
02.2003 - 11.2016
- Created and canceled pager accounts for customers
- Monitored payments due from clients and promptly contacted clients with past due payments
- Addressed and resolved customer complaints with empathy and professionalism.
Education
Bachelor of Science in Computer Information Systems -
DeVry University
Columbus, OhioAssociate of Applied Science in Computer Science - undefined
RETS Tech Center
Centerville, OhioSkills
Strong organizational skills
Sharp problem solver
Seasoned in conflict resolution
Adaptive team player
Customer Service
Data Entry
Microsoft Office
Multi-Task Management
Time Management
Tel
614-288-9687
Timeline
Warehouse Associate
FedEx
12.2022 - 04.2023
Fast Food Server
Wendy’s
10.2018 - 12.2022
Associate/Stocker
Wal-Mart
01.2017 - 01.2018
Customer Service Representative
Teleperformance, USA
02.2003 - 11.2016
Health Information Technician
Resource Logistics
5 2023 - 5 2024
Bachelor of Science in Computer Information Systems -
DeVry University
Associate of Applied Science in Computer Science - undefined
RETS Tech Center
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