Jennifer Miller
Orem,UT
Summary
Dynamic professional with a strong background in emergency response and effective communication, honed as a Security Forces Member with the US Navy. Proven ability to resolve conflicts and ensure safety, while delivering exceptional customer service as a Server at Texas Roadhouse. Skilled in problem-solving and maintaining attention to detail in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Summer Camp Counselor
Cove Valley Christn Youth Camp
Mercersburg, PA
05.2020 - 08.2025
- Facilitated team-building exercises among different age groups of campers.
- Resolved conflicts between campers using effective communication strategies.
- Organized games and sports activities to keep campers entertained.
- Supervised groups of children during recreational activities.
- Educated children about nature conservation and outdoor living skills such as building shelters or starting fires safely.
Aviation Support Equipment Technician
US Navy
Bremerton, WA
07.2022 - 07.2025
- Conducted regular tests on various pieces of ground support equipment for compliance with FAA regulations.
- Operated forklifts, cranes and other heavy machinery as needed for loading, unloading large components onto, off from aircrafts.
- Troubleshot electrical systems to determine the source of malfunctioning components.
- Performed preventive maintenance inspections to identify potential problems with the aircraft before they became critical.
- Ensured that all safety protocols were followed during maintenance activities.
- Maintained and repaired gas turbine compressor units.
- Troubleshot and repaired both gasoline and diesel engine systems.
Security Forces Member
US Navy
Bremerton, WA
10.2023 - 05.2024
- Maintained logs of activities related to security operations and reported findings to appropriate authorities.
- Participated in regular drills and exercises designed to test response times and effectiveness in an emergency situation.
- Conducted security patrols of assigned areas to detect suspicious activity and potential threats.
- Coordinated with local law enforcement agencies for mutual assistance during major events or investigations.
- Responded to emergency situations such as fire alarms, bomb threats, natural disasters, and medical emergencies.
- Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
Server
Texas Roadhouse
Chambersburg, PA
09.2021 - 06.2022
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
James Buchanan High School
Mercersburg, PA05-2022
Skills
- Emergency response
- Effective communication
- Customer service
- Conflict resolution
- Problem solving
- Attention to detail
- Empathy and patience
Accomplishments
Promoted to Petty Officer Third Class
Put in charge of training and regulating the Funeral honors division
Received the Navy good conduct ribbon for outstanding conduct, efficiency, and fidelity, reflecting the Navy's core values
Certification
Certified in emergency first aid and CPR certification received in May 2023
Licensed aviation equipment technician received January 2023
Certified in emergency firefighting and damage control October 2022
Timeline
Security Forces Member
US Navy
10.2023 - 05.2024
Aviation Support Equipment Technician
US Navy
07.2022 - 07.2025
Server
Texas Roadhouse
09.2021 - 06.2022
Summer Camp Counselor
Cove Valley Christn Youth Camp
05.2020 - 08.2025
High School Diploma -
James Buchanan High School
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