Jennifer Miller
Garland
Summary
Dynamic Licensed Insurance Agent with 29 years of experience in client relationship management and risk assessment. Expertise in developing tailored insurance solutions and streamlining claims processing to enhance client satisfaction. Proven ability to consistently exceed sales targets while delivering exceptional customer service.
Overview
16
16
years of professional experience
Work History
Licensed Insurance Agent
Kallee Genta State Farm Insurance
05.2011 - 12.2025
- Enhanced policyholder satisfaction by developing customized insurance solutions.
- Ensured accurate coverage through comprehensive risk assessments across diverse sectors.
- Reduced claims processing turnaround by implementing efficient procedures, improving customer service.
- Trained new agents on compliance standards and sales techniques, boosting overall performance.
- Streamlined communication between clients and underwriters for smoother transactions and accuracy.
- Recommended optimal coverage types based on detailed analysis of customer circumstances.
Licensed Insurance Agent
Mike Thompsick Farmers Insurance Agent
04.2010 - 03.2011
- Improved client satisfaction by guiding insurance coverage selection tailored to needs.
- Strengthened client relationships through personalized service and consistent follow-ups.
- Provided accurate quotes and recommendations after analyzing client information.
- Effectively educated clients on policy features, benefits, and coverage options.
- Streamlined claims process, ensuring timely resolutions and high customer satisfaction.
- Exceeded sales targets through diligent prospecting and effective closing strategies.
Education
High School Diploma -
Granger High School
West Valley City UT 06-1996
Skills
- Insurance sales proficiency
- Insurance product expertise
- Client relationship management
- Client account management
- Life Insurance Management/sales
- Risk assessment
- Customer service
- Customer follow-up
- Licensed insurance agent P&C and Life & Health for 29 years
- Auto insurance
- Quotes and sales
- Health insurance
- Property insurance
- Life insurance
- Marketing management
Timeline
Licensed Insurance Agent
Kallee Genta State Farm Insurance
05.2011 - 12.2025
Licensed Insurance Agent
Mike Thompsick Farmers Insurance Agent
04.2010 - 03.2011
High School Diploma -
Granger High School
State Farm Team Member Hall of Fame 2023, 2024 & 2025
The Team Member Hall of Fame is a recognition program for State Farm team members, celebrating their contributions and achievements in the insurance industry.
The Team Member Hall of Fame aims to develop and retain the skills necessary for team members to become true insurance professionals. It focuses on fostering relationships built on mutual trust and integrity within the communities served by State Farm agents.
This program specifically honors team members of independent contractor State Farm agents who excel in their roles, particularly in life insurance production. To qualify for recognition, team members must meet specific production criteria during the qualification period, which runs from January 1 to December 31 each year. For first-time qualifiers, the requirement is to produce 25 written life applications, while second-time qualifiers must produce 30 written life applications.