Jennifer Mills
Richton,MS
Summary
Hardworking and passionate job seeker with strong organizational skills. Detail-oriented team player with the ability to handle multiple projects simultaneously. Learns new processes quickly and adapts to customer and company needs. Focused and diligent with good people and problem-solving skills. Reliable with strong work ethic and communication skills.
Overview
5
5
years of professional experience
Work History
Daycare Technician
Animal Medical Center
05.2022 - Current
- Manage a large group of dogs in a large play area.
- Keep them safe and entertained.
- Observe body language and behaviors of the dogs to make sure they are all comfortable, enjoying themselves, and to avoid fights.
- Make sure they are up to date on all vaccines and medications that they need. If they are not up to date, make sure they get what they need.
- Manage paperwork in their charts to help keep up with any medical procedures or medications they have recently received.
- Make sure the medications and treatments get added to their account so it goes on their records and so the clients can get an accurate invoice to pay for services.
- Check them into the computer system as they arrive and check them out as they are picked up.
- Schedule appointments, send records to other clinics, and request records from other clinics.
- Maintain a clean environment by sweeping, mopping, vacuuming, and dusting.
- Keep the turf yard clean with disinfectants and spraying with a water hose.
Kennel Technician
The Pet Hospitals
08.2021 - 03.2022
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept animals clean and free of contaminants to promote optimal health.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Done shave downs on sedated patients.
- Handled fractious patients with a calm and collected demeanor.
Rural Mail Carrier
Richton Post Office
09.2018 - 06.2021
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Handled accurate cash payments for postage and incurred fees.
- Sorted mail according to order of address appearance for easy access in field.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Signed and received mail with signature requirements upon delivery and loading.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Obtained signatures for restricted, certified, and insured mail.
Education
High School Diploma -
Richton High School
Richton, MS05.2006
Skills
- Verbal and Written Communication
- Animal Grooming
- Customer Service
- Decision Making
- Appointment Scheduling
- Treatment Documentation
- Problem-Solving
- Animal Quarters Maintenance
- Relationship Building
- Teamwork
- Operating Computer Programs
Timeline
Daycare Technician
Animal Medical Center
05.2022 - Current
Kennel Technician
The Pet Hospitals
08.2021 - 03.2022
Rural Mail Carrier
Richton Post Office
09.2018 - 06.2021
High School Diploma -
Richton High School
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