Summary
Overview
Work History
Education
Skills
References
Timeline
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Jennifer Mills APRN-FNP

Wickliffe,OH

Summary

Dedicated healthcare professional with extensive experience in advanced patient care roles, consistently delivering high-quality medical services that prioritize patient outcomes. Expertise in diagnostic procedures, treatment planning, and patient education fosters informed and engaged patients. Recognized for strong collaboration skills, adaptability, and a proven track record of reliable performance in fast-paced healthcare settings. Committed to continuous improvement and excellence in patient care through innovative approaches and teamwork.

Overview

30
30
years of professional experience

Work History

Family Nurse Practitioner

University Hospitals of Cleveland
03.2025 - Current
  • Conduct comprehensive patient assessments to develop tailored care plans.
  • Manage chronic disease prevention and health promotion initiatives within diverse populations.
  • Collaborate with interdisciplinary teams to enhance patient outcomes and streamline care processes.
  • Educate patients on treatment options, medication management, and lifestyle modifications for improved health.
  • Handled complex cases involving multiple comorbidities effectively by employing critical thinking skills and seeking expert consultations when necessary.
  • Ordered and interpreted diagnostic tests to develop and implement treatment plans.
  • Managed acute and chronic illnesses, developing personalized treatment plans that addressed patients'' unique needs.
  • Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.
  • Educated and guided patients on disease prevention and healthy lifestyle habits to prevent Type-2 diabetes and other complications.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to concerns.
  • Monitored patient progress and adjusted treatments accordingly.

Registered Nurse

Windsor Laurelwood Hospital
12.2022 - 03.2025
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
  • Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
  • Evaluated the effectiveness of existing detox protocols, suggesting improvements or modifications based on current evidence-based research and best practices.
  • Consistently maintained a high level of professional conduct and confidentiality while working with sensitive patient information.
  • Coordinated discharge planning activities for successful transition from detox programs into other levels of care or community-based resources.
  • Streamlined admission processes by efficiently assessing incoming patients, gathering relevant medical history information, and initiating appropriate treatment protocols.
  • Educated patients on the detox process, setting realistic expectations and providing emotional support throughout their journey.

LPN, RN

University Hospitals Euclid Internal Medicine
09.1999 - 12.2022
  • Performs patient testing and procedures when necessary (blood sugars, EKG urinalysis, microalbumin testing, flu testing, and strep testing, aerosol treatments, oxygen administration)
  • Triage patient phone calls by collecting pertinent information and providing feedback
  • Documentation of patient information in EMR
  • Medication administration and documentation (IM, SQ, intradermal)
  • Vital sign collection and documentation
  • Communicate patient results under direct supervision of physician and provide patient education
  • Maintains working knowledge of Medicare, Medicaid, and private insurance company coverage for referred products and services (including prior authorization management
  • Clinical Care Coordination within patient population to maintain quality measures.
  • Assisted in training and mentorship of new nursing staff members, contributing to positive work environment and high-quality patient cant communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.

LPN

Slovene Home for the Aged
09.1995 - 09.1999
  • Catheter insertion and care
  • Peg tube care/medication administration
  • Documenting patient assessment and reports change to nursing supervisor
  • Maintain safety and deliver quality care on 30 bed unit.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Administered medications and injections to patients.

Education

Family Nurse Practitioner - MSN

Western Governors University
Salt Lake City, UT
01.2025

Bachelor of Science in Nursing -

Western Governors University
Salt Lake City, UT
04.2022

Associate of Science in Nursing -

Excelsior College
Albany, NY
12.2020

Licensed Practical Nursing -

Willoughby-Eastlake School of Practical Nursing
Willoughby, OH
06.1995

High School Diploma -

Willougby South High School
Willoughby, Ohio
06.1995

Skills

  • Excellent verbal and written communication skills
  • Excellent critical thinking, problem solving, time management, organization and analytical skills
  • Ability to function under high stress levels within a fast-paced environment
  • Medication and IV administration
  • Documentation and Charting
  • Compassion and Empathy
  • Care Plan Development

References

available upon request

Timeline

Family Nurse Practitioner

University Hospitals of Cleveland
03.2025 - Current

Registered Nurse

Windsor Laurelwood Hospital
12.2022 - 03.2025

LPN, RN

University Hospitals Euclid Internal Medicine
09.1999 - 12.2022

LPN

Slovene Home for the Aged
09.1995 - 09.1999

Bachelor of Science in Nursing -

Western Governors University

Associate of Science in Nursing -

Excelsior College

Licensed Practical Nursing -

Willoughby-Eastlake School of Practical Nursing

High School Diploma -

Willougby South High School

Family Nurse Practitioner - MSN

Western Governors University