Jennifer Milone
West Islip,NY
Summary
Dedicated, ambitious, and successful at anything I set my goals to with unsurpassed leadership, business development, and strategic planning abilities. History of achieving substantial profit growth with multifaceted approaches. Firm grasp of industry best practices and strategies to revitalize operations, motivate teams, and accomplish long-term results. Schedule management Attention to detail Administrative support Customer relations Organizational Employee training Troubleshooting techniques Task prioritization Detail oriented
Overview
24
24
years of professional experience
Work History
Lead Supervisor
Tapestry / Coach Leather Goods
Manhasset, NY
10.2020 - Current
- Trained Associates to develop new team leads for Salesperson needs.
- Coordinated supervisory assignments to maintain strong front-line leadership over Selling operations.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Identified individual employee's unique work styles and adapted management methods.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Directed staff and managed annual capital budget.
- Tracked and prepared quarterly reports of sales goals to management.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
- Streamlined operations of multiple lines of business within organization.
Vice President
Milone Reality
West Islip, NY
10.2002 - 07.2018
- Identified opportunities to improve business process flows and overall departmental productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established performance goals for department and provided methods for reaching milestones.
- Increased company growth through collaboration with sales and marketing departments.
- Oversaw business-wide changes to modernize procedures and organization.
Administrative Assistant
Corporate Printing Company
New York , NY
08.1993 - 09.1999
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Organized weekly staff meetings and logged minutes for corporate records.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Education
High School Graduation Diploma - undefined
Half Hollow Hills High School East
Business - Business Administration And Management
Farmingdale State College
Farmingdale, NY08.1993
Skills
- Integrity and Transparency
- Customer Service
- Leadership and People Development
- Employee Motivation and Performance
- Executive Leadership
- Sales and Marketing Leadership
- Lead Support Skills
- Approachable and Outgoing
- Analytical and Critical Thinker
- Organization Skills
Timeline
Lead Supervisor
Tapestry / Coach Leather Goods
10.2020 - Current
Vice President
Milone Reality
10.2002 - 07.2018
Administrative Assistant
Corporate Printing Company
08.1993 - 09.1999
High School Graduation Diploma - undefined
Half Hollow Hills High School East
Business - Business Administration And Management
Farmingdale State College
Similar Profiles
Lydia EvansLydia Evans
Email marketing executive at Coach/ Kate Spade - TapestryEmail marketing executive at Coach/ Kate Spade - Tapestry
Alexi AlvaradoAlexi Alvarado
Lead Supervisor at Coach- TapestryLead Supervisor at Coach- Tapestry
VICTORIA LOGANVICTORIA LOGAN
Sales Associate at Tapestry Inc (Coach)Sales Associate at Tapestry Inc (Coach)
Megan StasiMegan Stasi
Clinical Nurse, Medical Oncology at Memorial Sloan KetteringClinical Nurse, Medical Oncology at Memorial Sloan Kettering
MATTHEW SEPEMATTHEW SEPE
Police Sergeant at NYPD Technical Assistance Response UnitPolice Sergeant at NYPD Technical Assistance Response Unit