Summary
Overview
Work History
Education
Skills
Timeline

Jennifer Mirelez

Grants,NM

Summary

Talented Crew Team Member with Number years preparing food items, maintaining kitchen and taking orders at cash register. Highly accurate when preparing orders with special requests and substitutions. Dedicated team player when communicating with others to meet customer needs.

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

10
10
years of professional experience

Work History

Restaurant Team Member

Loves Travel Stop
08.2022 - Current
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.

Shift Leader/Team Member

Pizza Hut
08.2021 - 08.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Rotated merchandise and displays to feature new products and promotions.

Cashier/team member

Blake's Lotaburger
11.2019 - 01.2020
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Sought out ways to go above and beyond job requirements.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Lifted, stacked and transported boxes using hard cart and forklift.

Crew Member/Grill Cook/Cook

Fuzzy's Taco Shop
01.2019 - 03.2019
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items according to recipe to drive quality and consistency.
  • Maximized sales potential by properly prepping, storing and rotating food products.
  • Kept kitchen up to code for health and safety inspections.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Handled portion control activities according to specified instructions provided by chef.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Avoided burns when using hot fryers for preparing fries, Type and Type items.
  • Prepared foods like Type and Type to assist cooks meet turnaround times on orders.
  • Prepared Number fast food items, following customers' special requests for substitutions and add-ons.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Wore protective attire and shoes, Action and alerted customers of hot food and beverages to maintain safety.
  • Scrubbed grill every Timeframe and on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Alerted customers that food orders were ready for pick-up by Action.

Dishwasher/Prep

Jorges Mexican Restuarant
01.2018 - 03.2019
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Paid close attention to instructions from supervisor to complete tasks on time.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Kept all dishes, utensils and glassware clean and rotated following safety standards by Action.
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Housekeeper

Econo Lodge
03.2018 - 10.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Verified cleanliness and organization of storage areas and carts.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.

Carhop/cook

Sonic Drive Inn
10.2010 - 12.2016
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.Handled cash and made change for customers.

Laboor

Ed's Feed Store
04.2000 - 10.2003
  • 1304 Chico Hwy
  • Load hay/care for animals/
  • Operated forklifts to transfer inventory to and from target destinations.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Used forklifts and pallet jacks to relocate products.

Labor Worker

Seagraves Compress
10.1996 - 03.1998
  • Administrative Or Clerical, Retail, Warehouse And Picking, Warehouse Related, Positions,
  • Messages And Contact, Money Handling, Packing, Cashier
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Restocked items on shelves and bins to keep inventory available.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.

Education

G.E.D

New Mexico State University, Grants, NM
2007

Skills

  • Sweeping and Mopping
  • Restaurant Operation
  • Guest Satisfaction
  • Customer Preferences
  • Food Safety Measures
  • Washing and Storing Dishes
  • Shift Work
  • Phone Inquiries
  • Performance Goals
  • Grease Traps
  • Changing Out Tills
  • Chemical Storage
  • Suggestive Selling
  • Organizing Supplies

Timeline

Restaurant Team Member - Loves Travel Stop
08.2022 - Current
Shift Leader/Team Member - Pizza Hut
08.2021 - 08.2022
Cashier/team member - Blake's Lotaburger
11.2019 - 01.2020
Crew Member/Grill Cook/Cook - Fuzzy's Taco Shop
01.2019 - 03.2019
Housekeeper - Econo Lodge
03.2018 - 10.2018
Dishwasher/Prep - Jorges Mexican Restuarant
01.2018 - 03.2019
Carhop/cook - Sonic Drive Inn
10.2010 - 12.2016
Laboor - Ed's Feed Store
04.2000 - 10.2003
Labor Worker - Seagraves Compress
10.1996 - 03.1998
New Mexico State University - , G.E.D

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Jennifer Mirelez