Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver
Jennifer Mitchell

Jennifer Mitchell

Saranac,MI

Summary

Reliable owner operator with background providing stellar service. Successfully met needs of customers by offering direction and sizing. Hardworking with positive attitude when answering questions and serving customers. Dedicated and reliable delivery professional with valid Michigan license and clean driving record. Constructs display items and sets up all products for optimal merchandising. Successful meeting timelines and deadlines. Hardworking Salesperson offering 25 years of industry expertise. Skilled in operating hand trucks, forklifts and pallet jacks to load and unload merchandise. Familiar with restocking shelves and special displays to highlight featured products and drive brand awareness. Accurate and detail-oriented in reporting and documentation of inventory and sales. Experienced Sales professional offering 25+ years of experience in documenting updates, coordinating paperwork and collecting payments. Strong multitasking, organizational and prioritization skills. Dedicated to constructing dynamic merchandise displays and increasing overall sales. Owner with 25 years of experience building customer base, attracting potential customers and selling clothing and toys. Highly persuasive with excellent influencing and customer service skills. Enthusiastic and motivated to share product knowledge and increase sales. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic Owner/operator with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Festival Vendor

Self-employeed
01.2001 - Current

* curate clothing and goods to sell at events.

* apply, plan, pay, travel, set up,

* use POS or provided POS.

* tear down, clean up and do it all over again multiple times thru out the year

* sew clothes, make and create handmade hula hoops and flow toys and curate vintage/retro/festival clothing and wholesale items.

  • Met sales goals by offering excellent customer service.
  • Answered questions and assisted customers with item selection and location.
  • Processed transactions by calculating purchase totals and collecting payments.
  • Set up displays and signage to attract customers and boost sales for my booth set up on site.
  • Built and maintained strong relationships with wholesalers.
  • Responded to customer issues promptly to build strong professional relationships.
  • Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
  • Reconciled inventory and customer orders regularly to monitor product availability.
  • Displayed and promoted products at industry events to drive brand awareness and increase sales.
  • Fostered client base by offering superior quality and low prices.
  • Communicated with store employees to maintain conditions and appearance of retail area.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Presented professional image consistent with company's brand values.
  • Maintained current knowledge of evolving changes in marketplace.
  • Stayed current on company offerings and industry trends.
  • Negotiated prices, terms of sales and service agreements.

Coffee Shop Owner/operator

Self-employeed
10.2017 - 05.2021
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Maintained positive relationships with local community and government officials.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Coordinated with catering staff to deliver food services for special events and functions.

Teacher

Family Members
08.2005 - 05.2016

* Homeschool parent

* Co- op teacher

* Hulahoop workshop instructor

* Created homeschool co - op for the community

* Taught all ages and abilities, science, art, english, gym, childcare and more

* Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Bartender

06.1994 - 12.1996

Restaurant Cook

06.1992 - 06.1994

Education

Associate of Arts - Education

Grand Rapids Community College
Grand Rapids, MI
06.2001

Skills

  • Safety Practices
  • Restocking Abilities
  • Business Planning
  • Product Demonstration
  • Issue Resolution
  • Revenue Generation
  • Customer Needs Assessment
  • Customer Service
  • Product Knowledge
  • Process Improvement
  • Project Management
  • Problem Solving
  • Strategic Planning
  • Team Leadership
  • Pricing Strategy
  • Vendor Evaluation
  • Quality Assurance
  • Financial Management
  • Payment Processing
  • Order Processing
  • Sales Forecasting
  • Time Management
  • Cash Handling
  • Processing Payments
  • Food Safety and Sanitation
  • Point of Sale Operation
  • Opening and Closing Procedures

Timeline

Coffee Shop Owner/operator

Self-employeed
10.2017 - 05.2021

Teacher

Family Members
08.2005 - 05.2016

Festival Vendor

Self-employeed
01.2001 - Current

Bartender

06.1994 - 12.1996

Restaurant Cook

06.1992 - 06.1994

Associate of Arts - Education

Grand Rapids Community College
Jennifer Mitchell