Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jennifer Mitchell

Eaton Rapids

Summary

Antique and vintage professional versed in product placement and merchandising. Extensive experience in inventory management and showcasing merchandise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Antique Dealer

Simply Vintage Marketplace
03.2021 - Current
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built new business relationships, resulting in increased revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to best showcase them.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Appraised and identified antiques and items that customers bring to shop.
  • Attended auctions and estate sales to add to inventory at the shop.
  • Refurbish and or freshen up vintage and antique items to resell.
  • Photographed and listed various antiques and vintage items to sell online.



Nursing Assistant

McLaren Greater Lansing Hospital
03.2015 - 08.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Transported patients between rooms and appointments or testing locations.
  • Followed directions of licensed nurses to administer medications and treatments.

Medical Assistant

Lansing Surgical Associates
01.2009 - 03.2015
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.

Certified Nursing Assistant

McLaren Greater Lansing Hospital
01.1997 - 05.2009
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted in delivering babies and aftercare in the nursery.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Trained and assisted in breast feeding and teaching new mothers how to breast feed and care for infants.

Education

Doula Certification - Prenatal/Birth/Postnatal Care

International Doula Institute
03.2023

Associate of Science - Nursing Assistance

Lansing Community College
Lansing, MI
1997

High School Diploma -

Eaton Rapids High School
Eaton Rapids, MI
05.1992

Skills

  • Effective Customer Communication
  • Strong Communication and Interpersonal Skills
  • Merchandising and Display
  • Item Ticketing and Pricing
  • Merchandise Receiving and Handling
  • Identifying and Authenticating Antiques
  • Computer Proficiency and Microsoft Office
  • Professional Relationships

Hobbies

* Active in Civil War Re-enacting - researching and re creating historical clothing and hats for myself and my family.  Travel all over the country attending events and educating the public.  

* Volunteer at Historic Charleton Park in Hastenings, MI - working in the schoolhouse and tavern and educating school children on how things were in the 1800's.

* Successfully have run several estate sales for friends and family (including my mother). Organized, cleaned and priced items and ran the sale with assistance of a few people. 

* Worked many years ago at Colonial Williamsburg in WIlliamsburg, Va as an interpreter in the millenary shop.

Timeline

Antique Dealer

Simply Vintage Marketplace
03.2021 - Current

Nursing Assistant

McLaren Greater Lansing Hospital
03.2015 - 08.2017

Medical Assistant

Lansing Surgical Associates
01.2009 - 03.2015

Certified Nursing Assistant

McLaren Greater Lansing Hospital
01.1997 - 05.2009

Doula Certification - Prenatal/Birth/Postnatal Care

International Doula Institute

Associate of Science - Nursing Assistance

Lansing Community College

High School Diploma -

Eaton Rapids High School

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