Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Mitchell

Westland,MI

Summary

Dynamic and results-driven waitress with extensive experience in high-volume settings, known for consistently exceeding sales targets through expert upselling and promotion of daily specials. Skilled in creating memorable guest experiences by providing attentive service, suggesting menu items, and delivering timely food and beverages. Adept at managing multiple tasks efficiently, including taking orders, processing payments, and ensuring a smooth dining experience. Proven track record in driving sales and enhancing customer satisfaction while maintaining a positive and professional demeanor in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Server

Sabinas
01.2020 - Current

Efficiently take customer orders, recommend menu items, and ensure a smooth dining experience by pre-bussing and resetting tables for incoming guests. Process guest payments, prepare to-go orders, and deliver food promptly. Consistently perform various side duties to support overall restaurant operations.

Server/Bartender

Mexican Fiesta
03.2017 - 02.2020

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Server/Bartender

Compari's On the Park/Fiamma
07.2005 - 01.2008

Accurately take orders, upsell menu items, and promote daily specials to enhance the guest experience. Recognized as a top performer in multiple sales competitions, demonstrating strong skills in promoting specials and limited-time offerings. Pre-bus, bus, and set tables for incoming guests. Process payments, prepare to-go orders, and deliver food promptly. Perform a variety of side duties to ensure a positive and seamless dining experience.

Education

Certificate of Completion - Medical Assistant / Phlebotomy

Everest Institute-Dearborn
23400 Michigan Ave Dearborn, MI
10-2008

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Menu memorization
  • Food running
  • Service prioritization
  • Sales techniques
  • Order accuracy
  • Suggestive selling

Timeline

Server

Sabinas
01.2020 - Current

Server/Bartender

Mexican Fiesta
03.2017 - 02.2020

Server/Bartender

Compari's On the Park/Fiamma
07.2005 - 01.2008

Certificate of Completion - Medical Assistant / Phlebotomy

Everest Institute-Dearborn
Jennifer Mitchell