Jennifer Mitchell
Hutto,TX
Summary
Engineering professional with solid background in managing engineering teams and driving project success. Recognized for fostering collaboration and achieving consistent results in dynamic environments. Known for strong leadership and adaptability to changing project needs, with focus on process improvement and team development.
Overview
16
16
years of professional experience
Work History
Sr. Engineering Manager, DevOps
Agero/SwoopMe, Inc
05.2023 - Current
- Defined the strategic vision and roadmap for DevOps projects, aligning initiatives with broader business objectives to enhance delivery velocity and reliability.
- Directed the setup and CI/CD automation of an AWS-based AI image recognition system, including cross-functional project management with data science and engineering teams.
- Designed and maintained secure CI/CD pipelines for AI/ML workflows, enabling reproducible model training, deployment, and monitoring.
- Architected and led the migration from Harness to CircleCI for secure, scalable CI/CD pipelines.
- Designed and implemented automated rollback mechanisms tied to SLA thresholds to improve system resilience.
- Oversaw major Postgres version upgrades across production environments, ensuring zero-downtime transitions.
- Managed cloud deployments and infrastructure on AWS, driving cost optimization and system reliability.
- Led the architecture and implementation planning of ML infrastructure using Aurora Serverless for an internal machine learning platform.
- Championed infrastructure-as-code practices using Terraform for consistency, traceability, and compliance.
- Embedded security controls early in the SDLC following a shift-left security approach.
- Integrated observability and alerting tools with Datadog to enhance production stability and incident response.
- Mentored and scaled a high-performing DevOps team through strategic hiring, onboarding, and coaching.
- Promoted DevOps culture across engineering, product, and leadership teams to foster collaboration and reduce silos.
- Oversaw 6 - strong team of Engineering personnel.
Engineering Manager, DevOps
Agero/SwoopMe, Inc
05.2023 - 03.2024
- Provided hand-on leadership during the Harness V2 migration
- Implemented foundational CI/CD strategies including an automated deployment system utilizing Github Actions
- Contributed to implementation of Terraform Cloud best practices.
Sr. Engineering Manager, DevOps
Blue Apron
07.2022 - 05.2023
- Scrum and project manager for DevOps/SRE teams
- Built 2023 Roadmap and initiatives for the DevOps/SRE teams
- Introduced quarterly AWS cost saving analysis plan
- Conducted 2022 employee yearly reviews and calibrations
- Set and fulfilled the hiring plan for the DevOps/SRE teams.
- High level support for internal customer
- Oversaw quarterly SOX and PCI compliance documentation and demonstrations.
- Oversaw and Architected AWSElasticache RedisDB V3 upgrade to RedisDB V7
- Helped implement Okta within DevOps controlled systems
- Created Terraform scripts to add AWS and GCP tagging of team resources
- Oversaw Jenkins Agent migration to ECS Fargate
Engineering Manager, DevOps
Sourcegraph
11.2021 - 06.2022
- Manage two DevOps teams, Cloud SaaS - DevOps and Delivery(On-Prem) - DevOps.
- Implemented ability to have better outside observability with DataDog, for our Cloud SaaS product.
- Oversaw SOC2 - Type 1 documentation and implementation for Cloud, Managed Instances, and On-Prem.
- Worked with customers on Top Tier, On-Prem, software issues.
- Manage consolidation of our logging solutions.
- Manage consolidation of CI/CD processes.
- Manage implementation of Managed Instances into Google Cloud
- Work closely with Product Managers to find best features and requests to work on for on-prem customers.
DevOps Manager - Technical
ClickFunnels
09.2019 - 11.2021
- Built and Managed the Infrastructure Operations team consisting of DevOps Engineers, Security Engineers and Data Engineers.
- Project Management for multiple Cloud Platforms
- Build Release Master
- Incident Response Manager
- Managed Heroku to GCP migration for flagship product
- Managed creation of ephemeral environments in GCP
- Managed transition of CI pipeline from CircleCI to Jenkins
- Managed automated tests transition from CircleCI to Jenkins
DevOps Manager - Technical
Silicon Labs
02.2019 - 08.2019
- Build Master
- Scrum Master
- Architect OnPrem build server migration to AWS
- Manage Stash Server to BitBucket Cloud migration
- Implement New Nexus Artifact solution
- AWS Support for secure internal KeyMaker service
- Work with IT Infrastructure team to better support IoT Build projects
DevOps Manager - Technical
Navis
08.2016 - 12.2018
- Build Master
- Scrum Master
- Manage migration to MicroServices in the Cloud
- Manage SVN to Github transition
- Help to create AWS scripts to release versions in Jira, SVN and Git
- Create automated QA and SIT environments for developers and QA via TeamCity
- Manage Puppet to Chef transition.
- Create Chef scripts and Docker images to help with Teamcity/Jenkins agent build jobs.
- Create Chef/Ruby scripts that will allow Regression testing environments to be brought up in AWS instead of VMWare.
- Automate builds for 5 different versions for deployment for different customers.
- Manage TeamCity builds for developers.
- Oversee Docker creation for local Dev and QA testing
- Automate AWS server creation for QA testing
DevOps Manager - Technical
Tealium
08.2012 - 06.2016
- Prioritize ProdOps and DevOps projects
- Oversee DevOps projects and infrastructure
- Provide tier one support for Tealium Account Managers and Customers
- Provide IT support for QA engineer environments
- Install and maintain MongoDB clusters
- Create Continuous Deployment scripts with Chef
- Create and Maintain Chef Managed Environments in AWS
- Create and Maintain Vagrant/Virtual box systems for Software Developers Local Systems
- Create Ruby, Shell and Groovy scripts to be used with Jenkins CI
- Create and Maintain Jenkins CI builds in conjunction with Chef Client and Maven
- Oversee CI Releases into Production
- Maintain Nexus Repositories for QA and Production
- Provide high level Git and Github support for Developers and QA engineers
Software Engineer
The Active Network
07.2009 - 08.2012
- Create and Design new Educate accounting platform in Ruby on Rails/Oracle.
- Create accounting Crystal Reports for a Pervasive or SQL Database.
- Maintain legacy Windows Desktop and Web applications by fixing bugs.
- Provide Escalated Support for legacy Windows Desktop and Web applications.
- Manage weekly software releases to all 7 Educate applications.
- Setup and manage all QA/Support Windows servers.
Skills
- CI/CD Pipelines: CircleCI, GitHub Actions, Harness, Jenkins
- Infrastructure as Code (IaC): Terraform, Terraform Cloud, CloudFormation
- Cloud Platforms: AWS (EC2, Postgres RDS, ECS, etc), GCP(Compute Engine, Cloud Run, Cloud Functions, GKE, Cloud Monitoring)
- Observability & Monitoring: Datadog, CloudWatch, Splunk, New Relic
- Version Control & SCM: Git, GitHub
- Automation & Scripting: Bash, Ruby
- Containerization & Orchestration: Docker, ECR, ECS, EKS, Kubernetes, GKE
- Database systems Relational: PostgreSQL, MySQL, Amazon RDS
- Database systems NoSQL: MongoDB, DynamoDB
- Machine Learning (AWS): Amazon SageMaker, AWS Lambda for ML inference pipelines, Integration of ML models into CI/CD workflows and production environments
- Security & Compliance: DevSecOps, 'Shift Left' practices, Wiz, Github Security Scanning, Trivy
Timeline
Sr. Engineering Manager, DevOps
Agero/SwoopMe, Inc
05.2023 - Current
Engineering Manager, DevOps
Agero/SwoopMe, Inc
05.2023 - 03.2024
Sr. Engineering Manager, DevOps
Blue Apron
07.2022 - 05.2023
Engineering Manager, DevOps
Sourcegraph
11.2021 - 06.2022
DevOps Manager - Technical
ClickFunnels
09.2019 - 11.2021
DevOps Manager - Technical
Silicon Labs
02.2019 - 08.2019
DevOps Manager - Technical
Navis
08.2016 - 12.2018
DevOps Manager - Technical
Tealium
08.2012 - 06.2016
Software Engineer
The Active Network
07.2009 - 08.2012
Similar Profiles
MICHAEL VOLPONEMICHAEL VOLPONE
CLIENT SUCCESS MANAGER at AgeroCLIENT SUCCESS MANAGER at Agero
Lawrence DucatelLawrence Ducatel
Customer Service Representative at Agero Roadside AssistanceCustomer Service Representative at Agero Roadside Assistance
Chelsey ReevesChelsey Reeves
Customer Experience Manager/ Dispatch Case Supervisor at Agero, Inc.Customer Experience Manager/ Dispatch Case Supervisor at Agero, Inc.
Nisha DhamiNisha Dhami
Oracle Techno Functional Consultant at Athene Des MoinesOracle Techno Functional Consultant at Athene Des Moines
Richard ZabalaRichard Zabala
Fulfillment Associate at Lowes Home ImprovmentFulfillment Associate at Lowes Home Improvment