Jennifer Miti

• Picking customer orders as fast as safely possible.
• Packing customer orders and checking for damage to product.
• Problem solving to address issues with products before they can be sold.
• Backup process assistant to assist leadership with staffing and floor productivity.
• Away team member to help launch new facilities and train new associates.
• Maintained compliance with company safety policies and called violations to attention of management.
• Followed procedures at all times for personal and team safety.
• Read and analyzed work orders to verify consistency with merchandise information.
• Evaluated merchandise for irregularities, flaws or damage prior to packing.
• Assisted manager in coaching employees to apply strategies and best practices in fulfillment process.

• Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
• Observed staff confirm safety and quality standards.
• Accurately monitored inventory levels in order to accurately order supplies.
• Practiced safe work habits and encouraged staff to do same.
• Displayed proper food handling and equipment technique when assisting in kitchen.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Controlled labor hours and inventory costs through hands-on management and proactive changes.
• Tracked food production levels, meal counts and supply costs.
• Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
• Maintained compliance with company policies and procedures for food safety, sanitation and quality.
• Reviewed and approved employee schedules and timesheets.
• Limited portion sizes and used garnishes to control food costs.

+ Edit or add your own

• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
• Delivered expert clerical support to diverse internal staff and management by efficiently handling wide range of routine and special requirements
• Kept reception area clean and neat to give visitors positive first impression
• Managed multiple projects simultaneously using organizational and analytical skills
• Organized and entered production reports into Prima
• Recognized time edit issues on Kronos
• Entered daily meal sales onto GFF and looked for discrepancies by review & comparing reports from NutriKids

• Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
• Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
• Ordered and received products and supplies to stock kitchen areas
• Verified proper portion sizes and consistently attained high food quality standards
• Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
• Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
• Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
• Monitored processes and procedures, making sure that all met compliance regulations
• Interviewed, supervised and motivated staff members to achieve optimal productivity
• Maintained P&L to ensure optimal fiscal responsibility
• Supported and supervised team
• Reconciled daily sales, returns and financial reports in QuickBooks.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Trained and motivated employees to perform daily business functions.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

• Originated, reviewed, processed, closed and administered customer loan proposals
• Met with clients to generate new business and negotiate contracts