Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jennifer Mize

Springtown,TX

Summary

Knowledgeable supervisor with a strong background in team leadership and operational management. Proven track record of streamlining operations and cultivating team collaboration to achieve organizational goals. Skilled in creating a collaborative work environment to reach collective objectives, supported by strong analytical and problem-solving abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Code Compliance Supervisor

Fort Worth Animal Care and Control
04.2022 - Current
  • Assisted manager with managing budget, reducing expenses through cost-effective purchasing decisions.
  • Collaborated with purchasing department to resolve invoicing discrepancies and ensure accurate vendor payments.
  • Improved overall inventory management by creating a live EXCEL inventory tracker, minimizing overstock issues by conducting regular audits and creating the ability to predict future needs.
  • Managed and motivated employees to be productive and engaged in work.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Ensured timesheets were entered and correct for the team on a biweekly basis, through Peoplesoft
  • Manage and oversee DEA regulated Controlled Substances and make sure they are accounted for and being used and logged properly
  • Ordering Controlled Substances and maintaining an accurate inventory of Controlled Substances
  • Create and manage a weekly surgery schedule and ensure that the maximum amount of animals are on the surgery schedule
  • Manage the isolation/contagious animal area and make sure that sick animals are being medicated properly; Manage the movement of sick animals into isolation and recovering animals out of isolation
  • Making sure that animals in our care are receiving the attention and care they require
  • Inventorying the records of all animals on campus (200-400 animals) routinely to make sure that every animal has required medical items; Also running lists weekly to ensure boosters are given at an accurate schedule.
  • Managing outbreaks in disease that may occur in the shelter.
  • Managing 7-8 employees- including performance review, verifying time sheets biweekly and daily assignments/functions as well as ensuring that the medical area of the shelter runs as efficiently as possible.
  • Organizing, planning, and managing adoption events, and also vaccination clinics
  • Teaching classes to staff that involve medical diseases, PPE and proper sanitation in a shelter environment
  • Creating SOPs and protocols for medical staff and medical concerns
  • Providing excellent customer service to citizens, adopters, fosters and volunteers, by answering questions and providing information through email, phone and in-person.
  • Overseeing interview panels, conducting interviews and selecting individuals for hiring at the shelter.

Senior Code Compliance Officer

Fort Worth Animal Care and Control
02.2021 - 04.2022
  • Assisted supervisor with overseeing veterinary technician team management in clinic and Medical Treatment Ward
  • Assisted veterinary technicians at shelter with intake processing, surgery and medical treatments
  • Assisted with interviews for shelter technician, veterinary technician and Animal Control Officer positions
  • Assisted with cleaning and sanitizing at the shelter
  • Assisted with making field tranquilizer, dart tranquilizer and lab tranquilizer
  • Assisted with various adoption events
  • Took X-Rays and uploaded to petpoint for veterinarian to review
  • Assisted with behavior evaluations of animals in the shelter
  • Assisted with euthanasia of animals
  • Assisted teaching Veterinary Technicians how to take X-Rays
  • Assisted supervisor with handling accident/injury management
  • Worked overnight shift in the field managing emergency calls
  • Assisted with warrant seizures at night
  • Responded to PD/Fire/ Emergency calls at night
  • Entered bite reports into petpoint overnight
  • Updated bite cases with uploading documents and entered into EXCEL spreadsheets
  • Assisted with QT Inventory and behavior evaluations of bite animals
  • Assisted with prepping rabies specimens for shipment
  • Assisted field officers

Animal Control Officer/ Dispatcher

Fort Worth Animal Care and Control
11.2016 - 02.2021
  • Answer calls from citizens
  • Intake and outcome animals in pet point
  • Transported animals
  • Create calls in the system
  • Respond to PD/Fire/ Emergency calls for assistance
  • Held to a high standard of customer service for citizens
  • Respond to a variety of incident and investigation cases
  • Ran reports in petpoints for all Senior Officers and Animal Control Officers in the field and entered statistics into an EXCEL sheet monthly
  • Assisted with Petsmart National Adoption Weekend Events and MEGA adoption events
  • Completed over 30 hours of Continuing Education Courses
  • Operated cisco phone for after-hours calls
  • Exceeded expectations on performance reviews for the amount of calls/activities performed daily

Veterinary Technician

Fort Worth Animal Care and Control
08.2015 - 11.2016
  • Prepped animals for surgery
  • Assisted in surgery
  • Medicated animals
  • Vaccinated animals
  • Microchipped animals
  • Provided care and treatment of animals in the shelter
  • Entered treatments, medications and other medical information into petpoint for animals
  • Assisted with intaking animals in receiving
  • Assisted the front desk with processing adoptions

Manager

Fuzzy’s Taco Shop
04.2015 - 08.2015
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.

Education

Mathematics

University of Central Florida
Orlando, FL

General Diploma -

Lely High School
Naples, FL
05-2010

Skills

  • Microsoft Office (Word, EXCEL, Powerpoint, Outlook)

  • Time Management

  • Accountability

  • Customer Service

  • Problem Solving

  • Computer Programs- PeopleSoft and Petpoint

  • 75 WPM Typing Speed

Accomplishments

  • Supervised team of 8 staff members.
  • Successfully managed two disease outbreaks in the shelter
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Basic Animal Control Officer
  • Euthanasia
  • Equine 101
  • Basic Animal Cruelty Investigations
  • Bite Stick Training
  • Cash Handling
  • State Animal Control Laws
  • Defensive Driving
  • FEMA IS 10, 11, 100, 200, 700, 800
  • ASPCA Veterinary Forensics
  • ASPCA Disaster Response
  • ASPCA Rescuing Animals
  • Communicating with Clarity
  • Delivering Exceptional Phone Service
  • DSHS Cerified Instructor

Timeline

Code Compliance Supervisor

Fort Worth Animal Care and Control
04.2022 - Current

Senior Code Compliance Officer

Fort Worth Animal Care and Control
02.2021 - 04.2022

Animal Control Officer/ Dispatcher

Fort Worth Animal Care and Control
11.2016 - 02.2021

Veterinary Technician

Fort Worth Animal Care and Control
08.2015 - 11.2016

Manager

Fuzzy’s Taco Shop
04.2015 - 08.2015

Mathematics

University of Central Florida

General Diploma -

Lely High School

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