Jennifer Mobley

Camp Valor is a place for combat veterans suffering from PTSD and many other issues. I volunteered to help our veterans struggling in their time of need. I cooked and prepared holiday meals, helped at events, fund raised money for housing. I also, spent a lot of one on one time with the veterans ans first responders staying at the facility for treatment.

• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Represented organization positively and professionally while providing community with much-needed services.
• Promoted environmental awareness with educational workshops and hands-on activities.
• Boosted fundraising efforts, securing valuable donations through targeted campaigns.
• Completed daily domestic tasks in shelters and group homes to assist people in need.
• Strengthened community bonds, participating in interfaith dialogues and events.
• Fostered sense of community, organizing neighborhood gatherings.
• Facilitated community outreach to expand participation and support.
• Approached issues proactively to best meet current and future community needs.

• I volunteered at Camp Hope and the PTSD foundation to help combat veterans ans first responders struggling with PTSD.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed multiple tasks and met time-sensitive deadlines.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Maintained confidentiality of information regarding clients and company.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Assisted with onboarding new clients and securing paperwork completion.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Assisted with planning office events and meetings for smooth execution.
• Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
• Enhanced accuracy of record-keeping with diligent maintenance of logs and records.

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Controlled store inventory and reviewed cash handling and operations reports.
• Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
• Completed daily paperwork and computer entry of sales data as established by management.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Exhibited excellent people skills during interaction with employees and customers.
• Trained and developed new employees for ease of transition into team.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
• Increased sales by implementing effective merchandising strategies and optimized store layouts.
• Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Coordinated special events such as holiday promotions or clearance sales to drive additional business.
• Recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
• Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
• Established feedback system that captured customer insights, leading to strategic improvements in service delivery.
• Revamped product displays to enhance visual appeal and stimulate interest.
• Fostered customer-first culture, training staff in advanced customer service techniques.
• Negotiated with suppliers for better pricing, achieving cost savings that contributed to store's profitability.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Interacted well with customers to build connections and nurture relationships.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Completed routine store inventories.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
• Optimized store displays and appearance via strategic merchandising.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
• Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
• Managed store organization, maintenance, and purchasing functions.
• Submitted orders for new inventory.
• Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
• Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
• Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
• Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
• Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
• Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
• Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
• Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
• Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
• Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
• Managed inventory control, cash control, and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Supervised guests at front counter, answering questions regarding products.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Reported issues to higher management with great detail.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student learning objectives through personalized and small group assistance.
• Worked with lead teacher to monitor class schedule and take attendance.
• Graded assignments and reported individual progress to teacher.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Maintained safety and security by overseeing students in recess environments.
• Documented student progress and communicated with parents to keep informed.
• Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
• Organized resources and materials for outdoor educational activities, broadening learning environment.
• Encouraged critical thinking through use of problem-solving activities in classroom.
• Adapted teaching methods to suit different learning styles, increasing student satisfaction.
• Contributed to planning and execution of school events, fostering sense of community.
• Provided extra support to students with special needs, facilitating their inclusion in mainstream education.
• Enhanced student engagement by creating interactive learning activities.
• Maintained safe and organized classroom environment, enabling efficient learning.
• Managed classroom behavior, creating conducive environment for learning.
• Completed daily reports on attendance and disciplinary performance.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

• Coordinated with legal counsel to address any disputes or concerns arising from international trade activities.
• Enhanced efficiency in the supply chain by identifying bottlenecks and implementing improvements to streamline operations.
• Managed the end-to-end import process, ensuring a seamless flow of goods from supplier to warehouse while adhering to strict quality and regulatory standards.
• Monitored currency fluctuations affecting imports costs, advising management on potential cost-saving measures and adjustments to pricing strategies.
• Maintained compliance with import regulations, filing accurate customs declarations and obtaining necessary permits.
• Resolved issues related to damaged or lost shipments promptly, minimizing impact on business operations.
• Established strong relationships with international vendors, fostering collaborative partnerships for long-term success.
• Collaborated with internal departments to ensure seamless integration of imported goods into inventory management systems.
• Streamlined import processes by implementing efficient documentation and tracking procedures.
• Participated in industry events to stay informed about trends and best practices in global trade and logistics management.
• Evaluated new markets for potential expansion opportunities, conducting research on regional trade regulations and market conditions.
• Assisted in the development of annual import budgets based on historical data and projected growth forecasts.
• Ensured timely delivery of goods by closely monitoring shipment schedules and addressing potential delays proactively.
• Reviewed internal processes, procedures and policies using Internal Trade Compliance regulations to govern importing and exporting.
• Conducted regular reviews of vendor performance, providing feedback to improve quality and service levels.
• Developed an effective system for managing import documentation, improving organization and accessibility of records.
• Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
• Coordinated shipments of product from country of origin to final destination by both air and land transport.
• Accurately input shipment details into company's system using [Software].
• Created and transmitted accurate documentation to governmental agencies for import activities.
• Coordinated and negotiated contracts to facilitate freight movements.
• Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
• Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.
• Coordinated company product shipments and international transactions to eliminate freight delays.
• Prepared and processed import and export documentation according to customs regulations, laws or procedures.