Jennifer Modlin
Wimauma,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
GSR
Thorntons
05.2017 - Current
- Became full time kitchen GSR in 2019
- Ensure safety of food products for consumption (checking date and times of product)
- Food preparation according to company recipe cards
- Food handling according to health department, steritek, and company policies
- Ensure equipment is in good working condition
- Trouble shoot ovens in instances of malfunctions (e.g. screens freezing)
- Notify GM when an issue arises
- Prepare trays for the following day's business
- Prepare bins of extra products and ensure easy quick access for kitchen staff to these items
- Mentor new team members in the kitchen and on the floor
- Provide direction to team members on tasks that need to be attended to
- Helped place order for kitchen items to vendor
- Assisted in other areas when time/business needs allowed: put away the food order from vendor on delivery days and assisted with roller grill count.
- Provide customer service
- Perform daily, weekly, and monthly loops
- Ensure service areas and restrooms are clean for guests
- Replenish supplies for guests (e.g cups, lids, creamers)
- Restock and reorganize cooler
- Replenish merchandise on the store floor with any available stock
- Listen to and resolve customer concerns per company policy
- Resolve and/or report safety issues to GM
- Enabled expeditious checkout service was provided to the customer
AFE-Packer
Amazon
04.2016 - 03.2017
- Organized and packed merchandise according to company standards.
- Inspected merchandise for defects prior to packing.
- Scan and check for order accuracy
- Sealed containers with adhesive tape and affixed labels for identification.
Specimen Processor
Lab Corp
03.2013 - 04.2016
- Prepared laboratory specimens for designated departments/locations prior to laboratory analysis and testing
- Prepared all specimens received for testing in designated laboratory departments or locations, e.g Staging of specimens, centrifuge, separate serum, and blood smears
- Allocated samples for various department testing
- Prepared excess specimen samples for storage and resolved and documented problem specimens.
- Ensured specimens were labeled correctly and in compliance with regulations.
- Followed safety protocols while handling hazardous materials.
- Participated in quality assurance activities to ensure accurate results.
- Adhered to all departmental policies and procedures related to specimen processing.
Education
Associate of Arts - Nursing
Hillsborough Community College
Tampa, FL05-2022
Skills
- Medical terminology knowledge
- Follow-up skills
- Strong interpersonal skills
- Claims Processing
- Record maintenance
- Stress Tolerance
- Policy Adherence
- HIPAA Compliance
- Quality Assurance
- Multitasking and Organization
- Problem-Solving
- Customer Service
- Phone and Email Etiquette
- Information Collection
- Team Collaboration
- Money Handling
- Call Screening
- Medical Terminology
- Relationship Building
Certification
- Health Support Specialist, May 2022
- Practical Nurse Equivalency, May 2022
- Basic Life Support (CPR and AED)
Accomplishments
- Given responsibility of key/lead positions in numerous positions throughout my career.
Timeline
GSR
Thorntons
05.2017 - Current
AFE-Packer
Amazon
04.2016 - 03.2017
Specimen Processor
Lab Corp
03.2013 - 04.2016
Associate of Arts - Nursing
Hillsborough Community College
- Health Support Specialist, May 2022
- Practical Nurse Equivalency, May 2022
- Basic Life Support (CPR and AED)
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