Jennifer Monteiro Costa
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Small Business Owner /m
Brasille
12.2018 - Current
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Promoted business via social media to generate leads and maximize brand identity.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
Delivery Driver
Uber Eats
10.2022 - 12.2022
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Au Pair
Cultural Care
01.2016 - 01.2018
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
Education
Bachelor Of Information Systems - Computer And Information Systems
Southern New Hampshire University
Hooksett, NHSkills
- Dependable and Responsible
- Self-Motivated
- Multitasking Abilities
- Time Management
- Complex Problem-Solving
- Active Listening
Timeline
Delivery Driver
Uber Eats
10.2022 - 12.2022
Small Business Owner /m
Brasille
12.2018 - Current
Au Pair
Cultural Care
01.2016 - 01.2018
Bachelor Of Information Systems - Computer And Information Systems
Southern New Hampshire University