Jennifer Gilbert
Albuquerque,NM
Summary
New Mexico State Board Certified Registered Nurse with over 10 years of experience delivering high-quality care to patients in critical care units and Interventional Radiology. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and supporting wide-spread healthcare system improvements.
Overview
13
13
years of professional experience
Work History
Medical Management Specialist
Blue Cross And Blue Shield
09.2022 - Current
- Identifying, researching, processing, resolving, and responding to inquires from internal and external members with emphasis on excellence, privacy, compliance and versatility within the health insurance industry.
- Provided expert guidance during critical decision-making moments, resulting in timely interventions that saved lives or reduced long-term complications for patients.
- Collaborated with healthcare providers for better coordination of patient care plans, resulting in more seamless treatment experiences.
- Reduced hospital readmission rates through careful monitoring of patient progress and proactive follow-up measures.
Registered Nurse, Interventional Radiology
UNM Hospital
12.2019 - 03.2023
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
- Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
- Administration of procedural sedation to outpatients and inpatients.
- Charge Nurse in outpatient unit and schedule coordinator for outpatients.
Registered Nurse, ICU
UNM Hospital
08.2015 - 12.2018
- Treated patients with broad range of acute, life-threatening diagnoses.
- Directed care for patients in ICU, including implementation of treatment plan, monitoring vitals and administering medications.
- Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
- Relief Charge RN, supervised 12 RN's and 4 CNA's per shift in a 24 bed ICU.
- Coordinated and performed patient admissions, transfers and discharges.
Registered Nurse, ICU
Kindred Hospital
12.2011 - 06.2015
- Monitored and managed various treatment and care interventions.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
Education
Associate Degree in Nursing -
Carrington College
05.2011
Skills
- Advanced Cardiac Life Support (ACLS) certification
- Pediatric Advanced Life Support (PALS) certification
- Nursing staff leadership
- Critical Care experience at a Level 1 trauma center
- Procedural Sedation
Timeline
Medical Management Specialist
Blue Cross And Blue Shield
09.2022 - Current
Registered Nurse, Interventional Radiology
UNM Hospital
12.2019 - 03.2023
Registered Nurse, ICU
UNM Hospital
08.2015 - 12.2018
Registered Nurse, ICU
Kindred Hospital
12.2011 - 06.2015
Associate Degree in Nursing -
Carrington College