Jennifer Moore
Syracuse,NY
Summary
Dedicated People Business Partner with over 20 years of industry experience. Highly skilled at handling conflict management. Known for relationship building, collaboration, change management, effective problem-solving and goal-oriented planning. Always willing to take on more responsibilities to meet team/company goals.
Overview
27
27
years of professional experience
Work History
Senior People Business Partner
Arcadis
08.2013 - Current
- Partner with Resilience Division, by supporting around 1,000 employees, recommending and implementing solutions to assist in meeting their business needs.
- Serve as advisor and consultant to division direct, area leaders, managers and employees on all People matters.
- Responsible for employee relations matters as well as workforce reductions.
- Partner with Employee Relations and Compliance Team on high-risk employee relations issues, investigations, and large-scale workforce reductions.
- Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.
- Serve as consultant on performance management and professional development guidance to managers and employees (coaching, counseling, career development, disciplinary actions.
- Support annual compensation review process.
- Analyze and advise managers on effective compensation practices.
- Provide People Policy guidance and interpretation.
- Analyze trends and metrics, recommend solutions for changes to programs, practices, and policies to increase business effectiveness.
- Coach management and staff on effective team building and organizational effectiveness.
- Develop and implement programs which foster sound employee relations and employee engagement.
- Identified opportunities to use technology and automation to enhance communication between teams and achieve business success.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Infused and drove diversity practices into company culture, values and engagement initiatives to foster environment of inclusion.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Prepared and presented monthly tracker on head count, diversity, hires vs terms, and promotion forecasts.
- Prepared and presented bi-weekly People Updates.
- Liaised between client group and internal stakeholders to resolve conflicts.
- Trained and mentored new and junior People Business Partners to strengthen People Team.
- Tracked trends and suggested solutions on turnover to reduce over client attrition.
- Assisted in developing Global Onboarding Program to align with global initiatives.
- Assisted with Early Adopter Program to become skills-based organization.
- Act as Wellbeing Advocate for Arcadis North America.
- Participated in Transformation Team while we became one global organization.
Associate Human Resources Manager
Barton & Loguidice
05.2013 - 08.2013
- Recruited engineers, scientists, architects, marketing, and administrative.
- Introduced and implemented SmartRecruiters for applicant tracking and reporting.
- Revamped on-boarding process.
Human Resources Manager
Annese & Associates, Inc
08.2011 - 11.2012
- Recruited and staffed for network engineers, systems engineers, sales, marketing, project management, finance, contracts, and administrative positions.
- Came up with creative and cost-effective ways of recruiting using SmartRecruiters, Facebook, LinkedIn, The Ladders, Video interviews, HelpWanted, Indeed, Tandberg Video Conferencing.
- Planned, coordinated, and conducted Onboarding process that included Offer Letter stage, New Hire Employee orientation, development, and training.
- Redesigned performance management review process.
- Employment and compliance to regulatory concerns.
- Policy development and documentation.
- Handled Employee Relations issues.
- Developed and maintained HRO and files that meet management efficiencies and needs.
- Company-wide employee and HR committee facilitation.
- Compensation and benefits administration.
- Conducted WebEx presentations on benefits for new employees.
- Created and communicated HR related Company policies and procedures.
- Assisted with wellness initiatives that included Wellness Wednesdays, Step Into Wellness, Wellness Reimbursements, etc.
- Assisted in the HR Budget process.
- Filed the company's first EEO-1 Survey.
- Brought company's files up to compliance.
- Conducted pre-employment testing including drug tests, reference checks, background investigations, and motor vehicle records.
- Helped develop recognition programs.
- Handled Employee Engagement.
- Coached and mentored HR intern.
- Administered The Best Companies to Work For in New York process.
- Handled unemployment claims.
- Conducted exit interviews.
- Helped coordinate and publish company newsletter twice per year.
Human Resources Generalist
Arcadis (formerly Blasland, Bouck & Lee)
03.2002 - 08.2011
- Primary HR contact for 700 employees across 3 states.
- Consult with managers dealing with human resources inquiries.
- Primary 'face' of Human Resources for employees with questions or concerns
- Supervised 2 administrative staff on daily responsibilities.
- Provide policy interpretation and conflict resolution options to managers and employees in accordance with relevant employment laws.
- Assisted in development and rollout of firm-wide effective performance management program including electronic tracking component.
- Administered random drug testing and background checks for specific clients.
- Conducted exit interviews and made recommendations based on trends.
- Assisted in creation of career tracks for both technical and administrative disciplines and succession planning.
- Coached managers through disciplinary actions up to and including terminations.
- Investigate and successfully resolve complex employee relations issues.
- Develop warning letters.
- Assist with EEO/MP compliance plans.
Executive Recruiter
PeopleSystems
05.1997 - 12.2001
- Recruited new clients and candidates.
- Interviewed candidates for Temp, Temp-to-Perm, and Direct placements.
- Initiated sales calls.
- Pre-screened resumes and scheduled interviews.
- Coordinated and closed client/candidate interactions during hiring process.
- Maintained new and existing clients.
- Negotiated client fees and candidate salaries.
- Coordinated tracking of employee hours and process payroll.
- Conducted reference checks.
- Tested candidates on appropriate computer skills and personality tests.
- Wrote weekly ads and monitored marketing budget.
- Administered employee warnings and terminations.
- Developed marketing materials.
- Attended recruiting conferences, meetings, and job fairs.
Education
Bachelor of Science - Industrial Labor Relations/Human Resources Management
Le Moyne College
Syracuse, NYSkills
- Experienced in training various levels in Business Partnering
- Driven team player with ability to work independently to reach goals and deadlines
- Recruitment and Hiring
- Strategic Planning
- Conflict Management
- Collaborate with all levels of organization
- Proficient in Microsoft Office Suite, Word, Excel, and PowerPoint
- Work with Oracle, Crunchr and Peakon Surveys
- Wellbeing Advocate
- Mental Health First Aid Certified
- Wellbeing Advocate
- Mental Health First Aid Certified
Timeline
Senior People Business Partner
Arcadis
08.2013 - Current
Associate Human Resources Manager
Barton & Loguidice
05.2013 - 08.2013
Human Resources Manager
Annese & Associates, Inc
08.2011 - 11.2012
Human Resources Generalist
Arcadis (formerly Blasland, Bouck & Lee)
03.2002 - 08.2011
Executive Recruiter
PeopleSystems
05.1997 - 12.2001
Bachelor of Science - Industrial Labor Relations/Human Resources Management
Le Moyne College