Jennifer Moore
Fort Worth,TX
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Overview
11
11
years of professional experience
Work History
Logistics Specialist
Carvana
Fort Worth, TX
01.2021 - 12.2024
- Organized and managed the inventory of all incoming and outgoing shipments.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Worked with team members to improve process integration and flow.
Call Center Representative
Alliance Direct Marketing Solutions Inc.
Hurst , TX
04.2014 - 06.2016
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Performed outbound calling campaigns to promote new products or services.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
Education
Tarrant County Community College
Northwest CampusSkills
- Increasing efficiency and productivity
- Coordinating transportation
- Tracking inventory levels and orders
- Inspecting goods
- Inventory Restocking
- Team Oversight
- Documentation skills
- Resolving Problems
- Inventory counting
- Safety practices
References
- Rasheen West 972-704-5056 *Yolanda Davis 682-800-9910
Timeline
Logistics Specialist
Carvana
01.2021 - 12.2024
Call Center Representative
Alliance Direct Marketing Solutions Inc.
04.2014 - 06.2016
Tarrant County Community College