JENNIFER MOORE
Houston
Summary
Highly skilled professional with 7+ years of experience in logistics, shipment planning and military service. Confidence in leadership skills, demonstrated the ability by being a Staff Sergeant in the Air Force Reserves. Strong customer service, problem-solving, and organizational skills. Proven track record of managing multiple priorities with a strong work ethic and positive attitude. Team player and dependable. Individual contributor with a keen attention to detail. Ability to work in fast paced environments. Experience working with senior leadership and individuals of diverse backgrounds and specializations. Proficient in all Microsoft and common word processing programs.
Security Clearance: Secret (Active)
Overview
8
8
years of professional experience
1
1
Certification
Work History
NCO Traffic Management (Craftsman)
United States Air Force Reserve
08.2021 - Current
- NCO of Traffic Management shop for the Logistic Readiness Squadron
- Manages military and commercial transportation systems GATES/CMOS/ILS-S to move personnel, eligible dependents, material, property, cargo, weapons, and equipment
- Conducts research to address shipping errors and packaging mistakes
- Supervises processing and packaging, sensitive, classifieds, and secret pieces
- Manages cargo shipment and storage, including determining cargo priority, validating transportation funding, and scheduling the movement of goods
- Receives items, segregating those that require special handling
- Identifies, preserves, packs, marks, and labels materiel and cargo, documenting the receipt of materiel in the appropriate system of record
- Certify hazardous cargo to be moved by surface and air, advise on procurement and distribution, and ensure convoy, hazardous, or oversized permits are required before movement
- NCO Traffic Management Passenger Travel - Selects and arranges travel for individuals and groups
- Counsels personnel and eligible dependents on passenger movement
- Reviews official travel orders and determines transportation entitlements
- Prepares passenger related travel documents
- Processes partial and fully unused commercial airline tickets for refund
- Verifies commercial travel office routing and fares
- Processes pay adjustment authorizations, cash collection vouchers and public vouchers for purchase other than personal
- Computes government constructive costs
- Performs quality assurance of contract Commercial Travel Office performance.
OCN/LN Monitor
IAP Worldwide Services, Inc
12.2023 - 11.2024
- Performs a wide range of Local National/Other Country National (LN/OCN) escorting coverage
- Makes contact with LN/OCN personnel at designated entry facility after they are processed for entry and receive their exchange badges; providing and briefing them on rules and procedures
- Escorts LN/OCN personnel until daily work is completed, the work zone has been purged by trained Force Protection military personnel and all LNs/OCNs have exited base and/or returned to camps
- Ensure LN/OCNs do not bring onto the base any prohibited or contraband (i.e Weapons, drugs, etc.)
- Maintain sight of all vehicles and personnel when performing LN/OCN escort duties
- Provide for safety and welfare of oneself and escorted personnel (such as evacuating to protective shelter in case of attack)
- Maintains an alert state of readiness and is prepared to properly respond to any situation that may occur; alerts appropriate personnel of any suspicious behaviors or comments of LN/OCNs.
NCO Traffic Management Passenger Travel
04.2023 - 10.2023
- Selects and arranges travel for individuals and groups.
- Counsels personnel and eligible dependents on passenger movement.
- Reviews official travel orders and determines transportation entitlements.
- Prepares passenger related travel documents.
- Processes partial and fully unused commercial airline tickets for refund.
- Verifies commercial travel office routing and fares.
- Processes pay adjustment authorizations, cash collection vouchers and public vouchers for purchase other than personal.
- Computes government constructive costs.
- Performs quality assurance of contract Commercial Travel Office performance.
Logistics Coordinator
Lifoam Industries, LLC
10.2021 - 03.2023
- Utilize forecast and MRP software to maintain optimum finished inventory levels in distribution centers to ensure on-time deliveries to meet customer requirements and to reduce delivery delinquencies while minimizing carrying costs and premium transportation charges
- Plan and execute transportation for customer and international shipments including carrier selection, mode optimization, and cost optimization while maintaining target customer service levels
- Perform daily customer service reviews and coordinate the interaction between planning and customer service to ensure that inventory is available to meet customer shipments
- Communicate with carriers to ensure prompt pick-up and delivery of shipments
- Manages activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met
- Retaining records of purchase orders and various administrative or clerical support tasks
- Create and print BOLs.
Active-Duty Traffic Management (Journeyman)
United States Air Force
02.2017 - 08.2021
- Plans, organizes, and directs traffic management activities
- Resolves office administrative and operational problems, authorizing procedure deviations
- Utilizes Cargo Movement Operation System & Integrated Logistics System
- Maintains and issues transportation documents
- Counsels personnel and eligible dependents about personal property movements
- Schedule members for HHG appointments
- Reviews official travel orders and determines transportation entitlements
- Arranges shipment and storage of personal property, including using carrier tariffs and rates to determine the transportation mode and related moving or storage costs
- Directs Transportation Service Providers (TSPs) to identify, mark, and label personal property for shipment or storage
- Observes, documents, and evaluates TSP or contractor performance during moves
- Ensures compliance with service tenders, tariffs, contract, and federal regulations
- Manages cargo shipment and storage, including determining cargo priority, validating transportation funding, and scheduling the movement of goods
- Receives items, segregating those that require special handling
- Identifies, preserves, packs, marks, and labels materiel and cargo, documenting the receipt of materiel in the appropriate system of record
- Certify hazardous cargo to be moved by surface and air, advise on procurement and distribution, and ensure convoy, hazardous, or oversized permits are required before movement
- Operates and maintains material handling equipment (e.g., forklifts, pallet jacks).
Education
Bachelor's - Cybersecurity (BS)
American Military University - American Public University System
02.2026
Skills
- Organizational Skills
- Materials Handling
- Able to manage available resources in time-sensitive situations
- Strong communication skills and presentation ability
- Efficient Customer Service Skills
Certification
CompTIA Security+
07/2024
Timeline
OCN/LN Monitor
IAP Worldwide Services, Inc
12.2023 - 11.2024
NCO Traffic Management Passenger Travel
04.2023 - 10.2023
Logistics Coordinator
Lifoam Industries, LLC
10.2021 - 03.2023
NCO Traffic Management (Craftsman)
United States Air Force Reserve
08.2021 - Current
Active-Duty Traffic Management (Journeyman)
United States Air Force
02.2017 - 08.2021
Bachelor's - Cybersecurity (BS)
American Military University - American Public University System