Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Generic

Jennifer Moore

Alstead,NH

Summary

Adaptable and people-focused Human Resources professional with 10 years of combined experience in team management, employee relations, and operations — including 5 years of business ownership and 5 years supporting HR functions within established companies. Skilled in recruiting, onboarding, performance management, policy development, and conflict resolution. Background includes overseeing employee compliance, scheduling, and training in fast-paced, customer- and client-focused environments. Now seeking to bring this experience into a healthcare setting, where empathetic leadership, regulatory awareness, and strong communication can support staff well-being and high-quality patient care.


Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.


Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager

Covenant living of Keene-Keene, NH
11.2022 - Current
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Created and maintained budgets, monitoring expenses to meet financial targets
  • Assist with payroll.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Contributed to team efficiency by assisting in inventory management and supply ordering processes.

Finance Assistant

Cheshire County finance office-Keene, NH
06.2022 - 10.2023

Data Entry

  • Workday
  • Assist with Payroll
  • Assisted with preparation of monthly financial statements and reports to inform management.
  • Processed daily financial transactions in support of finance team objectives.
  • Input financial data and produced reports using ADP and excel
  • Assist with HR
  • Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
  • On boarding new employees
  • Supported the finance team by processing invoices and expense claims promptly and accurately.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.

Owner

LMO HEALTHCARE-New Hampshire
05.2017 - 05.2022
  • I was co owner of a nursing agency.
  • HR manager 25-30 people
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and cost.
  • Managed payroll data entry and processing for 20-30 employees to comply with predetermined company guidelines.
  • Uploaded time records into computer system and Calculated payroll deductions by accurately using Quickbooks and processed payroll to meet preset requirements. Adjustments to create accurate database for payroll processing functions.
  • Maintained accountability with all laws and regulations set by the State.

Payroll Administrator

Emile Legere management-New Hampshire
05.2017 - 10.2021
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.


  • Uploaded time records into computer system and Calculated payroll deductions by accurately using Quickbooks and processed payroll to meet preset requirements. Adjustments to create accurate database for payroll processing functions.
  • Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Processed payroll garnishments such as tax liens and child support.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Managed payroll data entry and processing for 20-30 employees to comply with predetermined company guidelines.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

Manager's Assistant

C&C Healthcare
03.2014 - 05.2017
  • Running BEAS check
  • Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes.
  • Collaborated with cross-functional teams to ensure timely completion of projects while maintaining high-quality standards.
  • Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
  • Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.

Licensed Nurses Aide

Interim HealthCare
03.2013 - 03.2014
  • Under the supervision of various charge nurses. Working with skilled and non-skilled residents as well as those whom have dementia, Alzheimer's, etc. Primarily worked on overnights but worked every shift when needed. Working at Maplewood Nursing Home but picked up an occasional home care shift.
  • Improved patient comfort by providing compassionate and attentive care during daily activities.

Licensed Nurses Aide

Keene Center Genesis
06.2011 - 05.2013
  • Under the supervision of various charge nurses. Working with skilled and non-skilled residents as well as those whom have dementia, Alzheimer's, etc. Primarily worked on overnights but worked every shift when needed. Worked on a 54-bed floor. Excellent Attendance record. Dropped to per diem in February of 2013.

Education

Some College (No Degree) -

River Valley Community College
NH

High School Diploma -

Fall Mountain Regional High School
NH
05.2006

Skills

  • Accounts receivable processing
  • Expert in scheduling
  • Proficient in QuickBooks
  • Payroll management expertise
  • Human resources management
  • Team leadership
  • Financial accounting
  • Employment law knowledge
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Documentation and reporting
  • Conflict resolution

Certification

  • Licensed Nursing Assistant 2009-2025
  • First Aid/CPR Certified
  • Excel

Timeline

Manager

Covenant living of Keene-Keene, NH
11.2022 - Current

Finance Assistant

Cheshire County finance office-Keene, NH
06.2022 - 10.2023

Owner

LMO HEALTHCARE-New Hampshire
05.2017 - 05.2022

Payroll Administrator

Emile Legere management-New Hampshire
05.2017 - 10.2021

Manager's Assistant

C&C Healthcare
03.2014 - 05.2017

Licensed Nurses Aide

Interim HealthCare
03.2013 - 03.2014

Licensed Nurses Aide

Keene Center Genesis
06.2011 - 05.2013

Some College (No Degree) -

River Valley Community College

High School Diploma -

Fall Mountain Regional High School

Additional Information

  • Skills
  • CPR and First Aid Certified. Licensed Nursing Assistant. Experience with Payroll, answering phone calls, filing, and scheduling, hiring people. Very Quick learner and always willing to learn more.