Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Mora

Fernley

Summary

Proven multitasker and communicator, I excelled at Geodis by managing high-volume orders and enhancing customer satisfaction. Leveraging strong problem-solving and data entry skills, I contributed to efficient office workflows at Geriatric Specialty Care of Nevada, fostering a positive and professional work environment.

Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.

Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.

Overview

5
5
years of professional experience

Work History

Waiver

Geodis
11.2016 - 04.2018
  • Managed customer orders.
  • Product Inventory.
  • Picking and packing customer orders.
  • shipping customer orders.
  • Managed high volume of orders during peak season, maintaining prompt and efficient service.
  • Maintained a clean and organized area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult during busy shifts.

Front Desk Receptionist

Geriatric Specialty Care of Neveda
03.2013 - 05.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.

Education

Certificate - Medical Administrative Assistant

Penn Foster College
10-2023

High School Diploma -

Fernley Adult School
Fernley, NV
02-2019

Certificate - Medical Assistant

Milan Institute
Sparks
07-2009

Skills

  • Strong multitasking
  • Listening skills
  • Time management
  • Telephone etiquette
  • Customer service
  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Cleanliness
  • Scheduling
  • Professional appearance
  • Office organization
  • Oral and writing communication
  • File organization
  • Front office management

Timeline

Waiver

Geodis
11.2016 - 04.2018

Front Desk Receptionist

Geriatric Specialty Care of Neveda
03.2013 - 05.2016

Certificate - Medical Administrative Assistant

Penn Foster College

High School Diploma -

Fernley Adult School

Certificate - Medical Assistant

Milan Institute

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Jennifer Mora