Jennifer Morales
Modesto,USA
Summary
Dynamic Certified Nursing Assistant (CNA) with a proven track record in fostering motivation and cultivating a positive work environment. Committed to delivering exceptional patient care and enhancing overall well-being, with a strong focus on mental health advocacy. Eager to embrace new challenges and expand professional horizons within the medical field. Dedicated to making a meaningful impact on patients' lives through compassionate support and skilled assistance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
California Registry
05.2021 - Current
- Assists with daily activities of daily living which include: dressing, ambulating, toileting and safe transfer techniques as directed by the nursing supervisor.
- Reports significant changes in the resident condition to a licensed nurse.
- Documents the care and observations and the appropriate resident record during the shift.
- Complies with the policies and procedures of the facility to ensure that the resident’s equipment supplies and personal belongings are protected.
- Monitored vital signs regularly, ensuring timely identification of health changes to nursing staff.
- Implemented infection control protocols, promoting a safe environment for residents and staff alike.
Medical Billing Clerk
Pacific Medical Inc
12.2017 - 01.2018
- File, organize and bill for medical billing
General Manager-Restaurant/Regional Trainer
Pieology Pizzeria
10.2014 - 12.2017
- New Store Opener
- Hired, trained, and developed other managers.
- Recruited, hired and trained 40+ new employees
- Mentored, coached and trained 40+ team members.
- Identified inefficiencies and made recommendations for process improvements.
- Optimized the overall customer experience
- General Operating Requirements
- Understands the Star Visit program and is directly involved with Visit feedback and follow-up as needed.
- Addresses any variance to company standards with appropriate action plan, partnering with the District Manager as needed.
- Ensures proper scheduling of employees to meet business objectives
- Ensures all employees understand and can execute emergency operating procedures.
- Accepts special assignments as directed by management.
General Manager
Jamba Juice Company
10.2012 - 10.2014
- Certified Training Store for the district.
- Recruited, hired and trained 30+ new employees.
- Mentored, coached and trained 30+ team members.
- Identified inefficiencies and made recommendations for process improvements.
- Optimized the overall customer experience
- General Operating Requirements
- Understands the Star Visit program and is directly involved with Visit feedback and follow-up as needed.
- Accepts special assignments as directed by management
- Ensures proper scheduling of employees to meet business objectives
- Ensures all employees understand and can execute emergency operating procedures.
- Addresses any variance to company standards with appropriate action plan, partnering with the District Manager as needed.
General Manager/ Certified Training Coordinator
Chipotle Mexican Grill, Inc
03.2005 - 10.2012
- Hired, trained, and developed managers to fill my pipeline of success.
- Recruited, hired and trained 40+ new employees.
- Mentored, coached and trained 40+ team members.
- Identified inefficiencies and made recommendations for process improvements.
- Optimized the overall customer experience
- General Operating Requirements
- Understands the Star Visit program and is directly involved with Visit feedback and follow-up as needed.
- Addresses any variance to company standards with appropriate action plan, partnering with the District Manager as needed.
- Ensures proper scheduling of employees to meet business objectives.
Education
Associate of Arts - Natural Sciences
Modesto Junior College
Modesto, CA12-2023
Vocational - Psychiatric Technician
San Joaquin Delta College
Stockton, CA06-2025
High School Diploma -
Patterson High School
PattersonSkills
- Management (10 years)
- Direct patient care
- Reliable team player
- Home Care
- Vital Signs
- Alzheimer's and dementia care
- Basic life support
- Safety precautions
- Electronic charting
- Documenting behaviors
- HIPAA compliance
Certification
- Manager Serv Safe July 2022
- CNA May 2021 to September 2023
- HHA May 2021 to September 2023
- CPR Certification
Timeline
Certified Nursing Assistant
California Registry
05.2021 - Current
Medical Billing Clerk
Pacific Medical Inc
12.2017 - 01.2018
General Manager-Restaurant/Regional Trainer
Pieology Pizzeria
10.2014 - 12.2017
General Manager
Jamba Juice Company
10.2012 - 10.2014
General Manager/ Certified Training Coordinator
Chipotle Mexican Grill, Inc
03.2005 - 10.2012
Associate of Arts - Natural Sciences
Modesto Junior College
Vocational - Psychiatric Technician
San Joaquin Delta College
High School Diploma -
Patterson High School
Additional Information
- SKILLS
- Management Expert
- Customer Service Skills Training Expert