Jennifer Morales
Modesto,CA
Summary
High-energy CNA is successful in motivating and creating a wonderful work environment. Passionate about patient care and well-being. Ready to explore growing opportunities in the Mental Health field with an understanding of empathy and proactive care. Eager to implement specialized programs for individuals with intellectual, mental, emotional, and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Nursa
Hayward, CA
05.2024 - Current
- Assists with daily activities of daily living, which include dressing, ambulating, toileting, and safe transfer techniques, as directed by the nursing supervisor.
- Reports significant changes in the resident's condition to a licensed nurse.
- Documents the care, observations, and the appropriate resident record during the shift.
- Complies with the policies and procedures of the facility to ensure that the resident’s equipment, supplies, and personal belongings are protected.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Collected specimens from patients for laboratory testing purposes.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
CNA
California Health Care Facility
Stockton, CA
12.2023 - 05.2024
- Observed patients for any changes in their physical or mental condition.
- Responded quickly to emergency situations involving sudden illness or injury.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Certified Nursing Assistant
Clipboard Health
Modesto, CA
10.2021 - 12.2023
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Distributed drinking water and nourishment to residents.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Certified Nursing Assistant
Bethany Home Skilled Nursing Facility
Ripon, CA
05.2021 - 10.2021
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Distributed drinking water and nourishment to residents.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Medical Biller
Pacific Medical, Inc
Tracy, CA
07.2017 - 01.2018
- Performed data entry for patient information into the medical billing system.
General Manager-Restaurant/Regional Trainer
Pieology Pizzeria
Santa Rosa, CA
10.2014 - 07.2017
- New Store Opener Hired, trained, and developed other managers
- Recruited, hired and trained 40+] new employees
- Mentored, coached and trained 40+ team members
- Identified inefficiencies and made recommendations for process improvements
- Optimized the overall customer experience General Operating Requirements
- Understands the Star Visit program and is directly involved with Visit feedback and follow-up as needed
- Addresses any variance to company standards with appropriate action plan, partnering with the District Manager as needed
- Ensures proper scheduling of employees to meet business objectives
- Ensures all employees understand and can execute emergency operating procedures
- Accepts special assignments as directed by management
General Manager/Certified Corporate Trainer
Jamba Juice Company
Walnut Creek, CA
05.2012 - 10.2014
- Certified Training Store for the district
- Recruited, hired and trained 30+ new employees
- Mentored, coached and trained 30+ team members
- Identified inefficiencies and made recommendations for process improvements
- Optimized the overall customer experience General Operating Requirements
- Understands the Star Visit program and is directly involved with Visit feedback and follow-up as needed
- Accepts special assignments as directed by management
- Ensures proper scheduling of employees to meet business objectives
- Ensures all employees understand and can execute emergency operating procedures
- Addresses any variance to company standards with appropriate action plan, partnering with the District Manager as needed
General Manager/ Certified Training Coordinator
Chipotle Mexican Grill, Inc
Concord, CA
03.2005 - 05.2012
- Hired, trained, and developed managers to fill my pipeline of success
- Recruited, hired and trained 40+ new employees
- Mentored, coached and trained 40+ team members
- Identified inefficiencies and made recommendations for process improvements
- Optimized the overall customer experience General Operating Requirements
- Understands the Star Visit program and is directly involved with Visit feedback and follow-up as needed
- Addresses any variance to company standards with appropriate action plan, partnering with the District Manager as needed
- Ensures proper scheduling of employees to meet business objectives
Education
Associate of Science - Natural Sciences
Modesto Junior College
05-2024
Skills
- Patient assessment
- Nursing intervention adjustment
- De-escalation techniques
- Suicide prevention
- Behavior monitoring
- Behavioral management
- Mental health support
- Case documentation
- Developmental disabilities support
Certification
- CNA, 05/01/21, 09/01/25
- HHA, 05/01/21, 09/01/25
- BLS Certification, 05/01/25, Successfully completed the cognitive and skills evaluation in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program.
- Dementia Care, 10/10/2021, Present
Timeline
Certified Nursing Assistant
Nursa
05.2024 - Current
CNA
California Health Care Facility
12.2023 - 05.2024
Certified Nursing Assistant
Clipboard Health
10.2021 - 12.2023
Certified Nursing Assistant
Bethany Home Skilled Nursing Facility
05.2021 - 10.2021
Medical Biller
Pacific Medical, Inc
07.2017 - 01.2018
General Manager-Restaurant/Regional Trainer
Pieology Pizzeria
10.2014 - 07.2017
General Manager/Certified Corporate Trainer
Jamba Juice Company
05.2012 - 10.2014
General Manager/ Certified Training Coordinator
Chipotle Mexican Grill, Inc
03.2005 - 05.2012
Associate of Science - Natural Sciences
Modesto Junior College
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