Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Jennifer Morejon

Tampa,FL

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Barista

Manga Tea Shop
03.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Ensured smooth transitions during shift changes with clear communication and thorough handover procedures.

Front and Back Desk Receptionist

Therapy Station
07.2022 - 02.2023
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Confirmed appointments, communicated with clients and updated client records
  • Executed billing tasks and recorded information in company databases
  • Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered
  • Kept all patient information secure and confidential
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Ensured smooth communication between clients, staff, and management through professional phone etiquette and message handling.

Ice Cream Server

Tanya & Matt's
10.2021 - 05.2022
  • Provided details on seasonal flavor availability, ice cream source, allergens and specials
  • Helped patrons decide which flavor to choose according to preferences and tastes
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment
  • Greeted incoming customers and provided reliable, friendly customer service
  • Offered samples of new ice cream flavors to customers
  • Backed up servers by setting up trays and completing some food deliveries

Education

Associate of Arts - General Studies

Hillsborough County Community College
05.2025

High School Diploma -

Gaither High School
Tampa, FL
05.2022

Skills

  • Bilingual
  • Telephone etiquette
  • Time management
  • Cash Handling
  • Sensitive information handling
  • Skilled in Excel
  • File management
  • Receipt and refund issuance
  • Staff Training
  • Cash Register Operation
  • Friendly and outgoing
  • Team Leadership
  • Exceptional customer service
  • Adaptive and creative
  • New Hire Training

Languages

Spanish
Native or Bilingual

Timeline

Barista

Manga Tea Shop
03.2023 - Current

Front and Back Desk Receptionist

Therapy Station
07.2022 - 02.2023

Ice Cream Server

Tanya & Matt's
10.2021 - 05.2022

Associate of Arts - General Studies

Hillsborough County Community College

High School Diploma -

Gaither High School

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Jennifer Morejon