Jennifer Moreno
Perris,California
Summary
An enthusiastic individual experienced in stocking shelves for a variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Dependable, with a terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining a positive, customer-focused store environment. Focused Stocker is considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open, and committed to building a customer base by providing a positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with a diverse menu of memorized drink recipes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Bartender
The Derby Room
08.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Adapted to a fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Stockroom Associate
DD's Discounts
12.2016 - 08.2019
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
- Readied items for sales floor stocking by affixing tags and preparing pallets
- Supported promotional plans by updating signage with price changes
- Managed inventory storage in clean and organized fashion
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Hauled items from stock, using equipment and placed on correct store shelves
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
- Greeted customers and directed to requested products
- Stocked merchandise , clearly labeling items, arranging according to size or color, and preparing attractive displays
- Managed timely and effective replacement of damaged or missing products
- Checked aisles and areas for spills or issues and notified for quick clean-up
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
- Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors
- Scanned shelves and product cases to locate expired, outdated and spoiled items
- Stamped, attached or changed price tags on merchandise by referring to price list
- Assisted customers by finding items quickly and with enthusiasm
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Approached browsing customers to initiate conversations to determine buying preferences
- Fielded questions and solved problems by informing customers of current promotions and store policies
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
- Greeted customers, helped locate merchandise and suggested suitable options
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Continuously moved and unpacked over 35 pounds of boxed packages, maintaining efficiency and accuracy for long shifts
Markdown Associate
Dd's discounts
12.2016 - 08.2019
- Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low
- Checked store shelves and restocked products from inventory in back room
- Identified appropriate solutions to minimize issues and quickly solve problems
- Maintained safe, organized store by keeping aisles free of merchandise and boxes
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization
- Assisted average of 15-20 customers per day in finding or selecting items
Education
Bachelor of Arts - Psychology
National University
La Jolla, CA07.2026
Associate of Arts - Psychology For Transfer
Moreno Valley College
Moreno Valley, CA06.2023
Associate of Arts - Social And Behavioral Studies
Moreno Valley College
Moreno Valley, CA07.2022
High School Diploma -
Conalep
Magdalena De Kino, Sonora, Mexico06.2015
Skills
- Exceptional time management skills
- Customer service-oriented
- Excellent communication skills
- Active listening skills
- Fluent in Spanish
- Goal-oriented
- Stocking
- Motivated team player
- Product restocking
- Safety processes and procedures
- Shipping and Receiving
- Heavy lifting
- Detail-oriented
- Strong multitasking
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Organizational ability
- Complex Problem-Solving
- Memory retention
- Hospitality service expertise
- New Hire Training
- Team training and development
- Fast Learner
- Stamina and Endurance
- Ability to Lift 30 Pounds
Languages
Spanish
Native or Bilingual
Timeline
Bartender
The Derby Room
08.2020 - Current
Stockroom Associate
DD's Discounts
12.2016 - 08.2019
Markdown Associate
Dd's discounts
12.2016 - 08.2019
Bachelor of Arts - Psychology
National University
Associate of Arts - Psychology For Transfer
Moreno Valley College
Associate of Arts - Social And Behavioral Studies
Moreno Valley College
High School Diploma -
Conalep
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