Jennifer Morgan
Minor Hill,TN
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 14 years of management performance.
Overview
15
15
years of professional experience
Work History
Area Manager
Sport Clips
10.2011 - Current
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Dedicated to expanding client bases by building lasting relationships.
- Managed inventory and reduced shrinkage by [Number]% through detailed monitoring of daily operations and stock.
- Drove revenues and team morale by developing and deploying sales contests.
- Built positive and productive relationships with store and field leadership.
- Modeled best practices for sales and customer service.
- Held meetings with director to identify techniques to overcome sales obstacles.
Office Manager
Hobbs Services
04.2008 - 02.2010
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
Education
High School Diploma -
Giles County High School
Pulaski, TN05.1996
Skills
- Employee Scheduling
- Critical Thinking
- Staff Development
- Goals and Performance
- Time Management
- Networking Events
- Team Meetings
- Quality Assurance
- Team Development
- Judgment and Decision-Making
- Staff Training
- Performance Monitoring and Evaluation
- Recruitment and Hiring
Timeline
Area Manager
Sport Clips
10.2011 - Current
Office Manager
Hobbs Services
04.2008 - 02.2010
High School Diploma -
Giles County High School
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