

Drove customer satisfaction initiatives through proficient troubleshooting and support. Oversaw property inspections by refining data entry and appraisal methodologies. Cultivated team collaboration to optimize workflow and elevate service delivery standards.
Directed the setup of property inspection services in 8 states under CEO's guidance. Oversaw recruitment processes, including sourcing and interviewing candidates. Managed client appointment scheduling to enhance service delivery.
Managed appointment scheduling and responded to client inquiries via phone. Oversaw tax assistance processes to ensure compliance and accuracy. Facilitated administrative operations to improve service delivery.
Performed data entry and coding of accident reports, ensuring adherence to Texas state standards.
Being a single mother of 4 very small children under the age of 13 with little to no support, I had to drop out of school until my youngest daughter started school this past year. So now I am trying to get back on routine of things.
Performed comprehensive analysis to diagnose and resolve software issues, contributing to improved operational stability