Jennifer Morris
Las Vegas,NV
Summary
Customer Service (Retail)
Guest Services
Management
Licensed Security (PILB)
Massage Therapy
Education
Overview
28
28
years of professional experience
1
1
Certification
Work History
Licensed Security Guard
Safe Management (Allegiant Stadium) /Allied Universal Event Services
03.2024 - Current
- Customer service, ensuring the safety and security of attendees at special, sporting, conference, and concert events
Guest Service Agent
Unified LLC (Spirit Airlines)
02.2023 - 01.2024
- Customer Service, handled bagging, passenger check-in, and duties assigned for Spirit Airlines as a guest service agent
Pharmacy Tech Trainee/Support
Elite Staffing Agency (Anazao Health)
01.2022 - 01.2023
- Visual Inspection, prep files, run pellet labeling machine, clean and prep vials and caps, perform support duties as assigned for the Pharmacy
Front End Cashier
Smith’s Food & Drug-A Kroger Store
02.2020 - 12.2021
- Customer Service, tracking departmental monthly quota, working with vendors
Fragrance Business Manager
Dillard’s - Music City Mall
04.2016 - 05.2019
- Customer Service, supervised 9 employees in my department (made work schedules, ensured that department met monthly goals
Cook/Food Server/Retail Supervisor
Compass Group (University of Texas)
09.2015 - 04.2016
- Preparing food, serving food on the lines, customer service, preparing meal plans for the week, stocking, and inventory
Front Desk Clerk
Comfort Inn
07.2013 - 10.2014
- Customer Service, operated multi-line phone; guest Services, performed data entry (customer information and payment), night audits, performed receptionist services and other duties as assigned
After School Program Assistant
Merced County Office of Education
01.2011 - 05.2011
- Supervised elementary school students in after school activities, which included physical education exercises, and utilized the School District curriculum to assist students in completion of assignments
Instructional Assistant
Merced City School District
08.2000 - 06.2007
- Elementary School Special Education students, assisted teachers in the classroom, worked with and supervised students in the classroom and on the playground, filed student records, and all other duties as assigned
Instructional Assistant (Substitute)
Merced City School District
08.1996 - 06.2007
- For Preschool – Grade 8, assisted teachers in the classroom, supervised students on the playground, filing student records, and other duties as assigned
Sales Associate
Mervyn’s Department Store
10.2006 - 05.2007
- Maintaining the floor, customer service in the Children’s Department, maintaining stock, performing other duties as assigned
Optician
Dr. Paul Smith, OD
01.2005 - 01.2006
- Scheduled/verified appointments, escorted patients to the back, testing of patients on machines, verified insurance, filing, data entry, optical research for doctor
Education
Merced College
Merced, CAMassage Therapy
Northwest Career College
Las Vegas, NVHigh School -
Merced High School
Merced, CA06.1992
Skills
- Computer (Microsoft Word/Entry-level Excel)
- Multi-line phones
- Filing
- Cash handling
- Medical scheduling
- Excel
- PowerPoint
- Verify insurance
- Copy Machine
- Fire safety
- Patrol operations
- Visitor screening
- Crowd control
- Incident reporting
- Physical security measures
- Perimeter security
- Access control management
- Crime prevention
- Emergency response coordination
- Key control procedures
- Security equipment handling
- First aid administration
- Work ethic
- Punctuality
- Reliability
- Workplace safety
- Patrolling
- Verbal and written communication
- Situational awareness
- Security procedures
- Emergency awareness
- Reporting skills
- Event security
- Security operations experience
- Multitasking
- Multitasking Abilities
- Customer service
- Team player
- Problem-solving
- Honest and dependable
- Teamwork and collaboration
- Time management
- Reliable and responsible
- Attention to detail
- Critical thinking
- Excellent communication
References
Available Upon Request
Certification
CPR/First Aid, CCW, PILB, TAM
Timeline
Licensed Security Guard
Safe Management (Allegiant Stadium) /Allied Universal Event Services
03.2024 - Current
Guest Service Agent
Unified LLC (Spirit Airlines)
02.2023 - 01.2024
Pharmacy Tech Trainee/Support
Elite Staffing Agency (Anazao Health)
01.2022 - 01.2023
Front End Cashier
Smith’s Food & Drug-A Kroger Store
02.2020 - 12.2021
Fragrance Business Manager
Dillard’s - Music City Mall
04.2016 - 05.2019
Cook/Food Server/Retail Supervisor
Compass Group (University of Texas)
09.2015 - 04.2016
Front Desk Clerk
Comfort Inn
07.2013 - 10.2014
After School Program Assistant
Merced County Office of Education
01.2011 - 05.2011
Sales Associate
Mervyn’s Department Store
10.2006 - 05.2007
Optician
Dr. Paul Smith, OD
01.2005 - 01.2006
Instructional Assistant
Merced City School District
08.2000 - 06.2007
Instructional Assistant (Substitute)
Merced City School District
08.1996 - 06.2007
High School -
Merced High School
Merced College
Massage Therapy
Northwest Career College
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