Summary
Overview
Work History
Education
Skills
Affiliations
Education and Training
Timeline
Generic

Jennifer Morrison

Williamston,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Library Clerk

Anderson County-Lander Memorial Branch
Williamston, SC
04.2024 - Current
  • Maintained circulation desk, checked in and out books, collected fines and fees, shelved returned items.
  • Operated networked and standalone PCs, photocopier, fax machine, and scanner.
  • Created book displays to promote new arrivals or special collections.
  • Attended workshops related to customer service practices or technology updates.
  • Provided exceptional customer service, resolving patron issues and inquiries efficiently.
  • Provided technical support to patrons utilizing computers, printers, scanners.
  • Processed new library cards for patrons.
  • Conducted periodic weeding and inventory control to maintain current library collections.
  • Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.

Facility Manager

Take Heart Church
Greenville , SC
06.2021 - 04.2025
  • Monitored inventory levels of cleaning and maintenance supplies used in the facility's operations and would order more when needed.
  • Maintained cleanliness and presentation standards to increase appeal of facility.
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.

Financial Administrator

Take Heart Church
Greenville, SC
10.2016 - 06.2021
  • Generated expense, income, and open balances reports.
  • Performed monthly reconciliations of bank statements, general ledger accounts, and conducted investigations into discrepancies.
  • Completed weekly and monthly payroll for 12 salaried employees.
  • Maintained accurate records of all financial transactions.
  • Served as a liaison between departments regarding financial issues.
  • Tracked and documented tithes and offering.
  • Tracked and documented expenses to maintain operations within budget.
  • Communicated with clients to address and resolve billing or payment disputes.
  • Ensured timely filing of tax returns by maintaining accurate records throughout the year.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Recommended new financial and accounting software packages. replacing various non-integrated offerings.
  • Approached congregation and community and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with congregation and community requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish church's goals.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Bank Teller

Truist Bank
Anderson, SC
02.2013 - 03.2014
  • Built and maintained client relationships through quality, personalized interactions.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner either in person or by phone.
  • Received mortgage and other loan payments, verifying payment dates and amounts due.
  • Reconciled cash and checks against computer records at end of shift.
  • Processed customer deposits and withdrawals accurately, cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Performed special services for customers such as ordering bank cards, checks, placing stop payment orders, issuing money orders and cashier checks.
  • Directed specific questions to appropriate branch personnel.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.

Waitress

Yoshi Express
Seneca, SC
04.2010 - 02.2013
  • Maintained a professional attitude while working in a fast-paced environment.
  • Maintained knowledge of restaurant policies regarding guest services and satisfaction.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Performed opening and closing side duties including cleaning tables, chairs and floors.
  • Completed assigned tasks within designated timeframes.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Some College (No Degree) - Associate of Business

Tri County Technical College
Pendleton, SC

Skills

  • Database Management
  • Customer Service
  • Office Administration
  • Prioritization and Time Management
  • Filing Experience
  • Product Recommendations
  • Inventory Management
  • Merchandise Displays
  • Customer Assistance
  • Product Knowledge
  • Engaging With Diverse Customers
  • Strong Communication and Interpersonal Skills
  • Organization

Affiliations

  • Homeschooling a 10th grader and 4th grader while catering to their unique learning style.

Education and Training

other

Timeline

Library Clerk

Anderson County-Lander Memorial Branch
04.2024 - Current

Facility Manager

Take Heart Church
06.2021 - 04.2025

Financial Administrator

Take Heart Church
10.2016 - 06.2021

Bank Teller

Truist Bank
02.2013 - 03.2014

Waitress

Yoshi Express
04.2010 - 02.2013

Some College (No Degree) - Associate of Business

Tri County Technical College

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