Jennifer Moser
Phoenix,AZ
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RN
LTC RX
01.2020 - 11.2023
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
COVID Crisis RN
North Dakota Public Health
01.2020 - 08.2020
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
RN
Elite Staffing
01.2020 - 05.2020
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
RN Critical Care Flex Pool
St Alexius Hospital
01.2019 - 02.2020
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
RNMedical Surgical
Sanford Medical Center
01.2018 - 01.2019
- Improved patient outcomes by consistently implementing evidence-based nursing practices in medical-surgical settings.
- Enhanced patient satisfaction by providing compassionate and attentive care to a diverse population of patients.
- Reduced hospital readmission rates through effective discharge planning and patient education on self-care management.
- Collaborated with interdisciplinary team members to develop and implement individualized care plans for optimal patient outcomes.
- Promoted a culture of safety by adhering to infection control protocols, reducing the incidence of hospital-acquired infections.
- Maintained compliance with regulatory standards by staying current on best practices within the medical-surgical nursing field.
- Prioritized critical thinking skills in assessing patient conditions, leading to timely interventions that prevented complications or deterioration of health status.
- Demonstrated adaptability when reassigned to different units or working with diverse populations while maintaining high levels of quality care provision.
- Promoted teamwork among staff members through open communication channels, resulting in improved morale and enhanced coordination of care efforts.
- Conducted comprehensive patient assessments, identifying pertinent data that informed care plan development and intervention implementation.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient vital signs to perform thorough condition assessments.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Advocated for and strived to protect health, safety, and rights of patient.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Managed caseload of 6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
- Utilized Epic Charting System and Accudose to document data related to patient care such as medications, interventions and patient responses.
Education
Master of Science - Psychiatric Mental Health Nurse Practitioner
Walden University
Minneapolis, MN11.2024
Bachelor of Science - Nursing
University of Mary
Bismarck, ND05.2008
Skills
- Health Promotion
- Discharge Planning
- Clinical Judgment
- Compassion and Empathy
- Basic Life Support
- Nursing Informatics
- Critical Thinking
- Electronic Health Records
- Research Utilization
- Medication Administration
- Patient Education
- Teamwork and Collaboration
- Patient Assessment
- Attention to Detail
- Time Management
- Cultural Competence
- Pain Management
- Adaptability and Flexibility
- Patient Management
- Data Collection
- Wound Care
- Diabetes Management
- Vaccine Administration
- Care Planning
- Lab Result Interpretation
- Managing Deadlines
- Physical Assessments
- Medical Laboratory Procedures
- Patient Education and Counseling
- High Level of Autonomy
- Patient Care
- Preventive Health
- Diabetes and Nutrition Education
- Licensed RN
- Professional Bedside Manner
Certification
RN BSN AZ License
BLS
Timeline
RN
LTC RX
01.2020 - 11.2023
COVID Crisis RN
North Dakota Public Health
01.2020 - 08.2020
RN
Elite Staffing
01.2020 - 05.2020
RN Critical Care Flex Pool
St Alexius Hospital
01.2019 - 02.2020
RNMedical Surgical
Sanford Medical Center
01.2018 - 01.2019
Master of Science - Psychiatric Mental Health Nurse Practitioner
Walden University
Bachelor of Science - Nursing
University of Mary