Jennifer Mosgrove
Medina
Summary
Dynamic professional with a proven track record at Medina City Schools, showcasing exceptional organizational skills and service to staff and students. Expert in managing diverse tasks with precision, from library management to providing technical support. Excelled in enhancing user satisfaction and streamlining processes, leveraging strong communication and computer skills for impactful results.
Diligent Account Manager with background in Personal Lines Account Management. Successfully managed client relationships, ensuring high levels of satisfaction and retention. Demonstrated strong analytical skills and attention to detail in assessing risk and policy coverage. Proven ability to effectively communicate and collaborate with team members to achieve company goals.
Overview
24
24
years of professional experience
Work History
Media Center Instructional Paraprofessional
Medina City Schools
03.2019 - Current
- Catalogued and organized books, materials and other documents for proper library management.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Managed acquisition process for new materials, ensuring the library''s collection remained current and relevant.
- Served as technology device manager for the building, providing technical support for students and staff, distribution of new devices and sole building manager of device repair management system
Bartender/Server
Lagerheads
09.2008 - 03.2020
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Personal Lines Account Manager
The Hoffman Group
09.2000 - 08.2008
- Managed a diverse book of business with attention to detail and accuracy, ensuring proper documentation was maintained for each account.
- Assisted clients with policy changes, ensuring accurate adjustments were made to meet their specific needs.
- Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
- Acted as Personal Lines new business manager and contributed to business development efforts by collaborating with brokers in negotiating favorable contracts and presenting competitive proposals.
Education
High School Diploma -
Brunswick High School
Brunswick, OhioProperty And Casualty Insurance License -
Hondros College
Independence, OhioSkills
- Organizational skills
- Strong multitasking
- Customer service
- Highly reliable
- Clear and effective communication
- Outgoing personality
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Computer skills
Timeline
Media Center Instructional Paraprofessional
Medina City Schools
03.2019 - Current
Bartender/Server
Lagerheads
09.2008 - 03.2020
Personal Lines Account Manager
The Hoffman Group
09.2000 - 08.2008
High School Diploma -
Brunswick High School
Property And Casualty Insurance License -
Hondros College
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