Jennifer Mosley
Kansas City,MO
Summary
Stower with extensive knowledge of sorting, storage and handling procedures. Quick and safe in managing loads and reliable in following directions. Works well with no supervision and takes initiative.
Overview
8
8
years of professional experience
Work History
Inbound Stower/Picker Packer
Amazon
Kansas City, KS
06.2021 - Current
- Identified damaged goods received as part of the shipment process and reported them accordingly.
- Inspected material handling equipment for any damages before use.
- Scanned barcodes on products to ensure accurate tracking of inventory levels.
- Communicated effectively with team members regarding daily tasks and expectations.
- Demonstrated excellent communication skills both verbally and written.
- Trained new employees on job duties, company policies, and safety protocols.
- Verified accuracy of incoming shipments using pick lists and manifests.
- Unloaded inbound freight and placed it into designated bays or slots.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Utilized proper lifting techniques to move product from pallets to shelves.
- Ensured that all items were properly labeled and stored in their designated locations.
- Ensured compliance with company policies, procedures, and standards related to warehouse operations.
- Provided support with special projects as requested by management.
- Followed safety procedures while operating powered industrial vehicles.
- Maintained a safe, clean and organized work environment at all times.
- Collaborated with other departments within the organization as needed.
- Performed regular maintenance checks on equipment used in the warehouse.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Continuously pulled items off carts and placed on correct shelves.
- Moved stock and other materials to and from storage and production areas and loading docks.
- Used warehouse equipment, such as pallet jacks and forklifts, to move items as needed.
- Received and sorted inbound inventory accurately and efficiently.
- Inspected items for damage or defects before stowing.
- Addressed and reported any inventory discrepancies to supervisors.
- Worked flexible hours, including weekends and holidays, to meet warehouse demands.
- Picked customer orders to sort, pack and prepare orders for shipment.
- Completed stowing tasks within given deadlines to meet operational goals.
- Scanned and sorted packages to stage for delivery drivers.
- Weighed mail to determine correct postage.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Developed strategies for improving customer experience by proactively addressing potential obstacles or difficulties.
- Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
- Collaborated with other departments to identify root causes of systemic problems.
- Identified and analyzed complex problems to develop effective solutions.
- Conducted research into industry best practices for problem-solving approaches.
- Developed innovative strategies for resolving customer complaints and difficult situations.
- Maintained accurate records of all service requests, including troubleshooting steps taken and outcomes.
Picker
Hallmark Cards Distribution Center
Liberty, MO
03.2016 - 06.2021
- Communicated effectively with team members regarding order status updates.
- Maintained a clean and organized work area to ensure safety.
- Verified accuracy of items picked, packed and shipped to customers.
- Identified opportunities for cost savings through improved operational efficiency measures.
- Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
- Organized goods within the warehouse according to item categories, size or weight.
- Assisted in loading and unloading containers from overseas shipments into warehouse storage areas.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
- Inspected product quality prior to packing and shipping out orders.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
- Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
- Reported any damaged or defective items immediately to supervisor for further investigation.
- Labeled boxes and placed in outbound collection areas.
- Worked efficiently to meet daily picking quotas.
Education
High School Diploma -
Ruskin High School
Kansas City, MO05-2002
Skills
- Reading Comprehension
- Maintaining records
- Barcode scanning
- Order Picking
- Loading and unloading
- Warehouse Safety
Timeline
Inbound Stower/Picker Packer
Amazon
06.2021 - Current
Picker
Hallmark Cards Distribution Center
03.2016 - 06.2021
High School Diploma -
Ruskin High School