Jennifer Moss
Chicago,IL
Overview
9
9
years of professional experience
Work History
Account Executive
Blake
03.2023 - 07.2023
- Built and oversaw a portfolio of esteemed clients, cultivating relationships with both longstanding and new elite clientele.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Demonstrated a remarkable ability to consistently achieve and surpass ambitious sales targets, surpassing expectations within the first month of tenure.
Account Luxury Manager
The RealReal
09.2022 - 02.2023
- Maintained VIP-level consignor relationships and developed VIP relationships through account development.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Spearheaded initiatives to drive both new and repeat business, actively cultivating robust relationships with existing consignors to stimulate referrals and foster sustained growth.
- Demonstrated consistent excellence by not only achieving but surpassing monthly goals.
Luxury Account Specialist
The RealReal
03.2020 - 08.2022
- Reconciled customer accounts and identified discrepancies for further investigation.
- Liaised with sales, marketing and customer service teams to support smooth account management operations.
- Built relationships with existing consignors to promote long term business growth, generate referrals for continued growth.
- Successfully achieved and surpassed monthly quotas, and attained the esteemed "Diamond" performance tier and attended Elite Club for the highest performing employees.
- Directed a portfolio of approximately 3,000 high-value accounts, resulting in the generation of over $6 million in consignment retail value over a 2-year period.
Project Manager
Creation Hospitality
04.2014 - 06.2018
- Planned, designed, and scheduled phases for large commercial hospitality projects.
- Achieved project deadlines by coordinating with all involved parties, including contractors, logistics, manufacturers, designers, and hotels.
- Collaborated directly with commercial interior designers to execute expansive hospitality projects.
- Facilitated direct communication with both domestic and overseas fabricators, overseeing projects comprehensively from initial conception to final installation.
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Prepared and submitted project invoices for review and approval.
Education
Master of Arts - Visual Culture: Costume Studies
New York University
New York, NY05.2012
Bachelor of Arts - History of Art; Arts & Ideas
University of Michigan - Ann Arbor
Ann Arbor, MI05.2008
Timeline
Account Executive
Blake
03.2023 - 07.2023
Account Luxury Manager
The RealReal
09.2022 - 02.2023
Luxury Account Specialist
The RealReal
03.2020 - 08.2022
Project Manager
Creation Hospitality
04.2014 - 06.2018
Master of Arts - Visual Culture: Costume Studies
New York University
Bachelor of Arts - History of Art; Arts & Ideas
University of Michigan - Ann Arbor