Jennifer Mowen
Baylis,IL
Summary
Experienced leader offering expertise in strategic planning, team leadership and process improvement. Skilled in various administrative tasks including budget management, policy development and staff training. Proven experience in creating efficient systems that streamline operations and enhance productivity resulting in positive change. Passionate professional seeking to make a difference in health care quality, efficiency and patient safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Director, Ancillary & Support Serv.
Illini Community Hospital
Pittsfield, IL
10.2022 - Current
- Oversight of Quality, Radiology, Laboratory, Food and Nutrition, Environmental Services, Security, and Central Services Departments, including mid-level leader supervision, budget management, staffing allocation, and process development.
- Quality Management System oversight, including facilitation of Management Review, and guiding improvement of quality measures.
- Facilitation of hospital-wide process improvement efforts.
- Community Committee leadership including local events such food distributions and volunteer efforts.
Administrative Director, Performance Improvement
Illini Community Hospital
Pittsfield, IL
10.2018 - 10.2022
- Supervised Quality, Health Information Management, and Medical Staff departments.
- Implemented Quality Management System concepts to meet accreditation requirements, and enhance patient safety and quality measures.
- Utilized lean principles and DMAIC methodology in process improvement efforts.
Director of Quality
Illini Community Hospital
Pittsfield, IL
07.2013 - 10.2018
- Supervised Quality and Regulatory Compliance staff members, and managed all department operations.
- Initiated the use of lean daily management for all departments.
- Responsible for the oversight of all quality data submissions, accreditation survey facilitation, and resulting improvement initiatives.
Quality & Education Coordinator
Illini Community Hospital
Pittsfield, IL
10.2011 - 07.2013
- Initiate the quality program and resolve accreditation survey corrective actions.
- Implement department quality metrics, and develop a facility quality and process improvement plan.
- Responsible for coordinating all staff education, including clinical staff skill labs, and tracking continuing education.
Education
Master of Arts - Economics
Western Illinois University
Macomb, IL12-1999
Skills
- Time management abilities
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
- Process improvement
- Administrative management
- Interpersonal skills
- Attention to detail
Certification
- Certified Professional in Healthcare Quality, 2013
- Lean Healthcare Certification, 2015
- Change Acceleration Process, 2011
- Illinois Critical Access Hospital Network Executive Leadership Program, 2012
- NIMS 100, 200, 700, & 800, 2021
Timeline
Administrative Director, Ancillary & Support Serv.
Illini Community Hospital
10.2022 - Current
Administrative Director, Performance Improvement
Illini Community Hospital
10.2018 - 10.2022
Director of Quality
Illini Community Hospital
07.2013 - 10.2018
Quality & Education Coordinator
Illini Community Hospital
10.2011 - 07.2013
- Certified Professional in Healthcare Quality, 2013
- Lean Healthcare Certification, 2015
- Change Acceleration Process, 2011
- Illinois Critical Access Hospital Network Executive Leadership Program, 2012
- NIMS 100, 200, 700, & 800, 2021
Master of Arts - Economics
Western Illinois University
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