Jennifer Murillo
Inglewood
Summary
Dedicated Medical Assistant with a proven track record at City Medical Group, enhancing patient satisfaction through exceptional patient care coordination and effective communication. Skilled in EMR/EHR and HIPAA compliance, I significantly improved appointment efficiency and reduced wait times. Fluent in multiple languages, I excel in patient relations, ensuring a 20% increase in clinic trust and satisfaction.
Overview
3
3
years of professional experience
Work History
Medical Assistant
City Medical Group
04.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Education
Medical Assistant
06.2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- EMR / EHR
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Specimens collection and processing
- Laboratory specimen collection
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Medical records management
- Patient care coordination
- Patient flow management
- Medical supply inventory
- Medical office administration
- Fluent in languages
- Adaptable
- Patient relations
- Payment collection
- Medical terminology in languages
- Medical office management
- Laboratory maintenance
- Case management
- Specimen labeling
- Insurance authorizations
Languages
Spanish
Full Professional
Timeline
Medical Assistant - City Medical Group
04.2022 - Current
UEI College - , Medical Assistant
Similar Profiles
Tatayana RobertsTatayana Roberts
Medical Assistant at City Medical GroupMedical Assistant at City Medical Group
Taylor AskamTaylor Askam
Clinical Systems Analyst at Jefferson City Medical GroupClinical Systems Analyst at Jefferson City Medical Group
SARIM POIRIERSARIM POIRIER
Nurse Practitioner at Mill City Medical GroupNurse Practitioner at Mill City Medical Group
LINZY CHIM-MEXLINZY CHIM-MEX
Front Desk Receptionist at Bay Clubs – Manhattan Country ClubFront Desk Receptionist at Bay Clubs – Manhattan Country Club
Arianne BainArianne Bain
Team Leader Manager/Legal Coordinator at Litili, LLCTeam Leader Manager/Legal Coordinator at Litili, LLC