Jennifer Myers
Euless,TX
Summary
Proven leader with extensive experience at Target, adept in team leadership and data analysis. Excelled in driving sales growth, enhancing store security, and fostering a culture of ethical conduct. Demonstrated expertise in conflict resolution and performance improvement, achieving significant operational efficiencies. Skilled in cultivating collaborative environments, leading to measurable achievements in profitability and team development.
Overview
23
23
years of professional experience
Work History
Executive Team Leader - Assets Protection
Target
04.2018 - Current
- Drive total store sales and increase profitability by ensuring product is in stock and available to our guests.
- Manage, influence and validate a safe and secure culture by driving physical and safety processes; lead store response and emergency crisis situations and create plans for in store events.
- Identify shortage risks in key divisions and develop a strategy and tactics that will reduce shortage and drive profitable sales.
- Lead investigative and verbal de-escalation classroom trainings
- Manage the identification and resolution of internal investigations; complete internal reviews for the store
- Anticipate and identify theft and shortage trends and develop proactive strategies to prevent shortage and theft.
- Determine operational shortage priorities; educate and influence store teams on these priorities
- Establish a culture of accountability through clear expectations and performance management
- Develop, coach and lead team to elevate their skill sets
Executive Team Leader, Sales Floor
Target
07.2011 - 03.2018
- Drive total stores sales, understand how my departments and team contribute to and impact total store profitability.
- Manage a team of experts in operations, accuracy and efficiency.
- Create a guest-obsessed culture and lead my team to prioritize the guest experience and deliver on sales goals.
- know and asses the competition; leverage guest insight and feedback to drive business and be the destination of choice by our guests.
- Plan, manage ad follow-up on organizational and operational change.
- Develop and coach team to elevate their skills to the next level.
- Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same manner and hold others accountable to this commitment.
Sr. Team Lead- Team Member
Target
02.2007 - 05.2011
- Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
- Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, sales plans, sampling, promotions and price change
- Enable a consistent experience for our guests by ensuring product is zoned, in stock, available, accurately priced and signed on the sales floor
- Assess GM backroom, sales floor areas to identify gaps and develop a plan to resolve
- Be an expert of operations, accuracy, process and efficiency
- Responsible for working with Closing teams to identify key priorities and ensure the store is guest ready
- Create a scheduling plan in partnership with your ETL based off of monthly and weekly business workload and guest traffic
- Establish clear goals and expectations and hold team members accountable to expectations
- Lead and coach the team to ensure accuracy and efficiency in all processes
- Lead a team that provide a guest-ready and in-stock salesfloor in order to meet the needs of the guest.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
- Support guest services such as back-up cashier, and maintain a compliance culture where executing those duties
Various Entry Level Positions
Target
03.2001 - 01.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT06.2011
Skills
- Collaboration and Teamwork
- Team Leadership Qualities
- Data Analysis Capabilities
- Physical Security Measures
- Conflict resolution techniques
- Ethical conduct and integrity
- Investigation techniques
- Performance metrics analysis
- Case report writing
- Cognitive skills including problem analysis, decision making, financial and quantitative analysis
Timeline
Executive Team Leader - Assets Protection
Target
04.2018 - Current
Executive Team Leader, Sales Floor
Target
07.2011 - 03.2018
Sr. Team Lead- Team Member
Target
02.2007 - 05.2011
Various Entry Level Positions
Target
03.2001 - 01.2007
Bachelor of Science - Business Management
Western Governors University