Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
JENNIFER MYERS

JENNIFER MYERS

Cape Coral,FL

Summary

Experienced professional with a skillset in providing essential services within the federal government. Demonstrated expertise in delivering high-quality results and meeting strict deadlines. Proven ability to collaborate effectively with diverse teams and adapt to dynamic work environments. Committed to upholding the highest standards of integrity and confidentiality while contributing to the mission and success of the organization.

Overview

30
30
years of professional experience

Work History

Location Agency Program Coordinator (LAPC)

USDA-ARS
03.2021 - Current
  • The USDA Purchase Card Program implements the General Services SmartPay Program for government wide commercial purchase cards within the US Department of Agriculture (USDA). The purchase Card Program provides guidance and insight regarding the use of the government wide commercial purchase card.
  • Works with the Agency Program Coordinator (APC) on providing input and feedback to Departmental data calls.
  • Provides day-to-day support for purchase card community.
  • Serves as a lead technical resource and provides support to employees nationwide regarding all aspects of the Purchase Card Program, including dispute resolution, business advice, and coordination with the bank contractor.
  • Serves as the policy and training coordinator for the USDA Purchase Card Program. Provides input in the development of written operational procedures governing the use of the purchase card within REE.
  • Leads or conducts assigned studies and analyses to determine means to improve program efficiency, effectiveness, and performance/accountability.
  • Provides coaching/training of new staff and staff especially in problem solving, practices and procedures, and the implementation of policies and systems.
  • Conducts, reviews, and extensively monitors purchase card transactions both identified by IOD and through other methods to resolve problems and ensure cardholders are complying with all PCP policy and procedures.
  • Communicate with cardholders for required backup documentation.
  • Ensure all supporting documentation meets the SOP for use of the purchasing card including the required check list.
  • Audit all transactions for compliance with procurement rules and threshold requirements and provide policy reminders to all CH/AO when purchases are not in compliance.
  • After audit of submitted documentation, request additional documentation from the CH/AO, i.e. AD700 and/or AD3110.
  • Ensure that all supporting documentation is loaded into AXOL.
  • Recommend resolution to the Purchasing Card Program Manager for all documented violations of the PCP card.
  • Provide policy guidance and reminders to all cardholders to ensure compliance of the program.
  • Ensure procurement actions are implemented in accordance with applicable laws.
  • Maintains relationships with USBank.
  • Thorough working knowledge of AXOL and IOD.
  • Good knowledge of the Federal Acquisition Regulation (FAR) as it pertains to the purchase card program.
  • Promptly and routinely follow up with the purchase cardholders and approving officials to address any questions, concerns, or issues.
  • Analyze and report any trends of patterns in purchase card/convenience check usage, as well as any program violations or concerns to the APC.
  • Report improper purchases that need ratification, fraud, waste, and abuse to APC in accordance with Agency procedures.
  • Assist with developing guidance, FAQ’s assigned by the APC.
  • Provide backup support to APC and other LAPC’s in PCPOB.
  • Serve as a proxy for purchase cardholders and approving officials (PCAO) when needed in AXOL, i.e. those who have separated from agency or otherwise unavailable to process transactions in AXOL.
  • Monitor PCPOB e-mail box with APC and LAPC’s to ensure all questions and requests are addressed and/or resolved.
  • Process new card request/PCAO set-up/maintenance when assigned from the AFMCSP.
  • Cancels purchase cards for separated cardholders.
  • Remove AXOL accounts for separated cardholders and PCAOs based on the requests submitted in the AFMCSP.
  • Notify USBank of any card cancellations, stolen/lost cards/checks, fraudulent activity, discrepancies, or unauthorized charges as necessary.
  • Submit reports to supervisory and executive management when requested.
  • Business Lead (admin) for commercial platforms Amazon Marketplace, Overstock Government, Fisher Scientific, AbilityOne storefront

Business Operation Specialist (30-Day Detail)

USDA - ARS
05.2024 - 06.2024
  • Works with the Agency Program Coordinator (APC) on providing input and feedback to Departmental data calls and emails.
  • Prepares and coordinates required and ad hoc reporting of program performance.
  • Analyze and report any trends of patterns in purchase card/convenience check usage, as well as any program violations or concerns to the APC.
  • Assist with developing guidance, FAQ’s assigned by the APC.
  • Generate/Scheduled reports from USBank (AXOL) for Purchase Card Program for maintaining and updating purchase cardholders’ and approving official profiles/USER ID/any violations applicable to said reports (i.e. fraud reporting/S1 paused reporting/missing documentation reporting).
  • Conducts, reviews, and extensively monitors purchase card transactions both identified by IOD and through other methods to resolve problems for/with purchase cardholders and ensure cardholders are complying with all PCP/REE policy and procedures.
  • Update and maintain program hierarchy reporting for LAPC’s.
  • Business Lead (admin) for commercial platforms Amazon Marketplace, Overstock Government, Fisher Scientific, AbilityOne storefront

Location Agency Program Coordinator (LAPC) (Contractor)

MARTEK GLOBAL (DESIGN to DELIVERY) (Contractor)
03.2020 - 03.2021
  • The USDA Purchase Card Program implements the General Services SmartPay Program for government wide commercial purchase cards within the US Department of Agriculture (USDA). The purchase Card Program provides guidance and insight regarding the use of the government wide commercial purchase card.
  • Analyze cardholder transactions as selected by the USDA PCP monitoring system IOD (Insight on Demand) and provide corrective action.
  • Conducts, reviews, and extensively monitors purchase card transactions both identified by IOD and through other methods to resolve problems and ensure cardholders are complying with all PCP policy and procedures.
  • Communicate with cardholders for required backup documentation.
  • Ensure all supporting documentation meets the SOP for use of the purchasing card including the required check list.
  • Audit all transactions for compliance with procurement rules and threshold requirements and provide policy reminders to all CH/AO when purchases are not in compliance.
  • After audit of submitted documentation, request additional documentation from the CH/AO, i.e. AD700 and/or AD3110.
  • Ensure that all supporting documentation is loaded into AXOL.
  • Recommend resolution to the Purchasing Card Program Manager for all documented violations of the PCP card.
  • Provide policy guidance and reminders to all cardholders to ensure compliance of the program.

Corporate Purchasing Card Administrator

STATE OF MARYLAND – MARYLAND TRANSIT ADMINISTRATION
07.2017 - 03.2020
  • The Comptroller of Maryland’s General Accounting Division provides central management and administration of the State Corporate Purchasing Card Program. The State of Maryland Corporate purchasing Card Program uses both internal management controls, as well as features and reports from the card vendor’s system to manage and review the process to ensure that procedures are followed.
  • Established and enforced program policy based on the Comptroller of Maryland Rules and Regulations and Code of Maryland Regulation Purchasing Rules.
  • Set single transaction and monthly limits based on established profiles.
  • Coordinated the issuance / suspension / termination of all cards in accordance with Corporate and Administration policy.
  • Managed adjustments/changes to cardholder limits based on audit results of each transaction.
  • Audited all statements and purchases to ensure compliance and take corrective action for violation of policy such as temporarily suspend cards or terminate cards.
  • Audited all submitted packages to ensure required documentation and signatures have been provided.
  • Created training program and administered annually and as needed training to all cardholders and their supervisors.
  • Allocated expenses to line item indicated on the activity sheets and forwarded to MTA Finance for upload into the financial management system to assist with management of expenses and budgets.
  • Reconciled all statements with MTA Finance and US Bank.
  • Maintained all active and inactive cardholder files.
  • Audited purchases using Level III reporting.
  • Provided small business expenses to procurement for possible future contracts.
  • Conducts, reviews, and extensively monitors purchase card transactions both identified by IOD and through other methods to resolve problems and ensure cardholders are complying with all PCP policy and procedures.

Pharmacy Technician

CVS PHARMACY
12.2015 - 07.2017
  • CVS Pharmacy processes over 1,000 prescriptions per day. As Pharmacy Technician, I provided support to the Pharmacist and customers to ensure proper dissemination of prescriptions.
  • Under pharmacist supervision, assembled medications for prescriptions based on the doctors’ submission.
  • Dispensed medications, prepared labels, calculated quantities, and other pharmaceutical therapies.
  • Maintained records electronically and by paper for filing physician orders and prescriptions, and electronic billing.

Office/Billing Manager

DR. UDAYA R. SUNKARA, M.D.F.A.C.S
04.1995 - 12.2015
  • This is a private physician practice that provided general and vascular services. As Office/Billing Manager, I handled all the day-to-day operations and billing of each patient.
  • Front office specialist, to include referral authorizations, medical records, charge entry, electronic billing, payment posting, insurance follow up on denials for all major insurance carriers including Medicare and Medicaid.
  • Surgical postings to include working with several area hospital including Baltimore Washington Medical Center, Harbor Hospital Center, St. Agnes Hospital and Howard County General Hospital
  • Documented and executed comprehensive training plan to medical staff to include access and usage of EMR system.
  • Developed internal policy and procedure manual for office procedures.
  • Highly qualified in insurance credentialing for doctors as well as the doctors credentialing for hospitals.
  • Assessed all needs from the internal business aspects; created custom solutions to resolve issues (e.g. system slowdown, insurance problems, problem patients, etc..) and developed functional specifications for all to comply.
  • Worked daily with all surgical patients, including getting them prepared for surgery, scheduling surgery and surgical follow up, as well as working with their insurance carrier in authorizing procedures and testing as needed.
  • Daily ICD-9/10 and CPT coding for surgical posting and insurance authorizations.
  • Accounts receivable and accounts payable.

Education

Brooklyn Park Jr/Sr High School, Baltimore, MD
01.1987

Skills

  • Proficient in Microsoft Office Including: Word, Excel, PowerPoint
  • Able to type 85 words per minute

Accomplishments

  • Supervised team of seven staff members.
  • Developed and implemented new P-card policies and procedures.
  • Developed and delivered P-Card training programs.
  • Identified and resolved P-card policy violations.
  • Established clear communication channels with cardholders.

Certification

  • Critical Thinking for Problem Solving – Management Concepts
  • Briefing and Presentation Skills – Management Concepts
  • Interpersonal Skills: Developing Effective Relationships – Management Concepts
  • CON1100 Contracting Certification – Federal Acquisition Institute
  • Service Contract Labor Standards Statue Overview – Management Concepts
  • Appropriation Law – Management Concepts
  • GSA Smartpay3 Purchase Card Training/Conference

Languages

English
Full Professional

Timeline

Business Operation Specialist (30-Day Detail) - USDA - ARS
05.2024 - 06.2024
Location Agency Program Coordinator (LAPC) - USDA-ARS
03.2021 - Current
Location Agency Program Coordinator (LAPC) (Contractor) - MARTEK GLOBAL (DESIGN to DELIVERY) (Contractor)
03.2020 - 03.2021
Corporate Purchasing Card Administrator - STATE OF MARYLAND – MARYLAND TRANSIT ADMINISTRATION
07.2017 - 03.2020
Pharmacy Technician - CVS PHARMACY
12.2015 - 07.2017
Office/Billing Manager - DR. UDAYA R. SUNKARA, M.D.F.A.C.S
04.1995 - 12.2015
Brooklyn Park Jr/Sr High School - ,

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JENNIFER MYERS