Jennifer Nabb
Palm Bay,FL
Summary
Dynamic Supervisor at Gabes, Gabriel Brothers, recognized for enhancing team productivity through effective training and mentoring. Skilled in inventory control and decision-making, I implemented process improvements that streamlined operations and boosted customer satisfaction. Committed to fostering a collaborative environment, I led initiatives that developed staff skills and optimized workflows.
Overview
18
18
years of professional experience
Work History
Supervisor
Gabes, Gabriel Brothers
10.2007 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements that enhanced workflow efficiency and productivity.
- Managed inventory control, optimizing stock levels to meet customer demand.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Coordinated scheduling, ensuring adequate coverage during peak business hours.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction rates.
- Analyzed operational metrics to identify trends and drive strategic decision-making processes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Bachelor of Science - Business Administration
Everest University
Melbourne, FL01-2015
Associate of Arts - General Studies
Brevard Community Collage
Palm Bay, FL04-2008
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Processes and procedures
- Schedule development
- Inventory control
- Team building
- Verbal and written communication
- Payroll processing
- Task delegation
- Documentation and reporting
- Budget management
Timeline
Supervisor
Gabes, Gabriel Brothers
10.2007 - Current
Bachelor of Science - Business Administration
Everest University
Associate of Arts - General Studies
Brevard Community Collage