Jennifer Nagales
Galloway,NJ
Summary
Compassionate Director of Nursing dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director of Nursing
Excel Care At The Pines
Atlantic City, NJ
05.2024 - Current
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Created reports summarizing patient outcomes based on data collected from various sources.
- Served as a mentor for new nurses providing support during their transition into the organization.
- Facilitated communication between departments within the hospital setting to improve efficiency.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Advised physicians on best practices related to prescribing medications or treatments for patients under their care.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Implemented and directed clinical services and operations to deliver competent, quality care.
Registered Nurse Supervisor
Excel Care at the Pines
Atlantic City, NJ
10.2021 - 04.2024
- Provided guidance, support and professional development to staff members.
- Conducted regular performance reviews to ensure quality patient care.
- Monitored clinical outcomes to identify opportunities for improvement in care delivery.
- Collaborated with other healthcare professionals to coordinate care for patients.
- Facilitated communication between physicians, nurses, ancillary departments, families and other healthcare providers.
- Educated patients and families about their illness or injury; treatment options; medications; follow-up care instructions;.
- Evaluated effectiveness of nursing interventions by assessing patient responses.
Education
Bachelor of Science - Nursing
Phillipine College of Health And Sciences
Philippines11-2009
Skills
- Multidisciplinary Collaboration
- Documentation And Reporting
- Process Improvements
- HIPAA Regulations
- Work Planning and Prioritization
- Clinical Resources Management
- Recruiting and Hiring
- Employee Coaching
- Emergency Response
- Leadership and Guidance
- Nursing Staff Supervision
- Professional Development
- Team Supervision
- Policy Development
- Issue Resolution
- Staff Evaluation
Certification
Basic Life Support Certificate
Timeline
Director of Nursing
Excel Care At The Pines
05.2024 - Current
Registered Nurse Supervisor
Excel Care at the Pines
10.2021 - 04.2024
Basic Life Support Certificate
Bachelor of Science - Nursing
Phillipine College of Health And Sciences
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