Jennifer Najera
El Paso
Summary
Results-driven Dining Associate Supervisor with over 20 years of experience in delivering exceptional patient food services. Proven ability to train and mentor staff while ensuring compliance with safety regulations, enhancing team performance and service quality.
Overview
23
23
years of professional experience
Work History
Dining Associate Supervisor
Compass Group USA
2001 N Oregon St, El Paso, Tx 79902
05.2003 - Current
- Deliver exceptional patient food services in fast-paced dining environment.
- We work as a team with kitchen staff to ensure safe and accurate meal preparation and on time delivery.
- Deal with costumers complaints and provide service recovery.
- Conflict resolution of employee department concerns.
- Trained new Dining Associates and supervisors on best practices and company policies, contributing to a cohesive team environment.
- Adhered to safety regulations and guidelines, minimizing potential hazards in the workplace.
- Monitor and track temperature logs for safety.
- Occasionally fill in the managerial role when leadership is absent.
- Responsible for execution of duties of the dining associates and the sanitation team.
Phlebotomist Technician
Ked Plasma
9813 Dyer St, El Paso Tx 79924
09.2022 - 02.2023
- Conducted blood draws efficiently while ensuring patient comfort and safety.
- Managed sample labeling and documentation to maintain accurate records.
- Collaborated with healthcare staff to streamline patient intake processes.
- Monitored inventory levels of supplies, ensuring availability for procedures.
Education
Associate of Science - Education
El Paso Community College
El Paso05-2028
GED -
David L. Carrasco Job Corps Center
El Paso, TX05-2003
Skills
- Excellent patient service
- Strong work ethic
- Reliability and punctuality
- Food safety
- Lead resource for the staff
- Mentor and train current and all new hires
- Manage employee intra-departmental conflicts among employees
- Food allergy awareness and ensure accuracy of high risk diets
- Responsible for implementation of sanitation practices
- Cross-functional skills: supervisor, trainer, dinning associate, catering set up, grill cook, food preparation
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Phlebotomist Technician
Ked Plasma
09.2022 - 02.2023
Dining Associate Supervisor
Compass Group USA
05.2003 - Current
Associate of Science - Education
El Paso Community College
GED -
David L. Carrasco Job Corps Center