Jennifer Napper
Albany
Summary
Psychiatric nursing professional with extensive experience in mental health and patient advocacy. Known for strong focus on team collaboration and achieving positive patient outcomes. Reliable and adaptable, skilled in patient assessment and crisis intervention, ensuring comprehensive care in dynamic healthcare settings.
Addiction recovery professional prepared to make significant impact. Proven experience in facilitating patient recovery through individualized plans and therapeutic support. Known for collaborative teamwork and adaptability, ensuring consistent and effective care. Skilled in crisis management and motivational interviewing, valued for reliability and flexibility.
Overview
23
23
years of professional experience
Work History
Behavioral Medicine Registered Nurse
Integrated Services for Behavioral Health
11.2021 - 02.2025
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Delivers both pharmacological management and Community Psychiatric Supportive Treatment (CPST) services that are problem-focused and build on family and community strengths
- Manages nursing practice for all aspects of service efficiency and relevance, including quality, compliance, and productivity issues
- Conducted thorough patient assessments on all prescribed psychiatric medications to identify changes in condition, promptly notifying physicians and initiating appropriate interventions and new orders when necessary.
- Participates in community behavioral nursing practice planning
- Meets billing productivity requirements established by Integrated Services for Behavioral Medicine
- Assisting patients with funding for medications, enrollment in discount programs, enrollment in affordable insurance programs and community resources
- Administered medications safely and provided medication education according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Charge Nurse, RN
Embassy of Logan
03.2020 - 07.2021
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Assigned to the Rehabilitation and LTC units, I play a key role on interdisciplinary team of Physicians, RNs, LPNs, social workers and Director of Nursing
- Actively participated in the development and implementation of individual treatment plans for patients with broad range of health issues
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Ensured that doctors' orders were effectively carried out including testing, medical procedures, consultations and stat orders
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Supervised and managed daily scheduling, tasking, and administration.
Registered Nurse, Emergency Department
Fairfield Medical Center
08.2018 - 07.2019
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
Geriatric Psych Nurse
Hocking Valley Community Hospital
08.2017 - 08.2018
- Participated in ongoing professional development opportunities to stay current on best practices in geriatric psychiatry nursing.
- Demonstrated adaptability while providing care for a diverse geriatric population with varying cultural backgrounds.
- Enhanced patient comfort by providing compassionate and attentive care to geriatric clients.
- Managed challenging behaviors in the geriatric population using de-escalation techniques, crisis intervention strategies, and behavioral modification plans.
- Facilitated efficient patient admissions and discharges, efficiently processing paperwork to coordinate necessary logistics, optimizing bed utilization within the facility.
RN Floor Nurse
Adena Regional Medical Center
05.2015 - 04.2017
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
- Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Contributed to reduced hospital readmissions by conducting thorough assessments and appropriately addressing patients'' concerns during their stay.
- Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
- Collected and documented vital signs to maintain current records of patients' conditions.
RN Supervisor
Holzer Senior Care Center
06.2014 - 02.2015
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
Director of Nursing
Holzer Senior Care Center
10.2013 - 06.2014
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- .
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
Assistant Director of Nursing
The Laurel's of Athens
07.2011 - 02.2012
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Enhanced staff performance through regular training sessions and professional development opportunities.
- Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
- Identified department issues to recommend corrective actions.
- Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
- Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
Director of Nursing
Holzer Senior Care Center
10.2009 - 04.2010
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- .
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
MDS coordinator
Holzer Senior Care Center
01.2009 - 10.2009
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
- Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
- Developed a comprehensive system for tracking MDS completion deadlines, ensuring timely submissions and minimizing the risk of financial penalties.
Rehabilitation Manager
Hickory Creek Of Athens
06.2006 - 12.2008
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Evaluated and screened patients to determine needs and provide necessary support.
- Completed random chart audits and reported results to Director of Nursing.
- Established rapport with patients and their families, promoting trust and open communication throughout the rehabilitation process.
- Monitored patient progress closely through thorough assessments and documentation, adjusting treatment plans as necessary for optimal results.
- Managed budgets while maintaining high-quality services, contributing to the financial stability of the rehabilitation center.
- Championed a culture of safety within the facility by enforcing strict adherence to regulatory compliance standards across all departments involved in patient care activities.
- Led multidisciplinary team meetings regularly to discuss patient progress, address concerns or challenges faced during treatment interventions.
- Collaborated with physicians on individualized care plans, integrating medical expertise for comprehensive rehabilitation approaches.
Charge Nurse
Hickory Creek Of Athens
02.2002 - 06.2006
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Supervised and managed daily scheduling, tasking, and administration.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
- Optimized resource allocation, ensuring all patients received timely and adequate care without overburdening staff.
- Coordinated daily nursing activities to ensure compliance with healthcare regulations, significantly reducing risk of non-compliance.
- Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
Education
Master of Science - Psychiatric Mental Health Nurse Practitioner
Walden University
Minneapolis, MN08-2027
Bachelor of Science - Nursing
Ohio University
Athens, OH10-2024
EMT/ Paramedic - Public Health
Hocking College
Nelsonville, OH06-2013
Associate of Applied Science - Nursing Practice
Hocking College
Nelsonville, OH02-2003
Skills
- Strong clinical judgment
- Team coordination
- Relationship building
- Mental health nursing
- Patient assessments and evaluation
- Patient education and advocacy
- Compassion and empathy
- Patient monitoring and evaluation of medications and treatment plans
Accomplishments
- Supervision - Headed onboarding process for new nursing staff.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Timeline
Behavioral Medicine Registered Nurse
Integrated Services for Behavioral Health
11.2021 - 02.2025
Charge Nurse, RN
Embassy of Logan
03.2020 - 07.2021
Registered Nurse, Emergency Department
Fairfield Medical Center
08.2018 - 07.2019
Geriatric Psych Nurse
Hocking Valley Community Hospital
08.2017 - 08.2018
RN Floor Nurse
Adena Regional Medical Center
05.2015 - 04.2017
RN Supervisor
Holzer Senior Care Center
06.2014 - 02.2015
Director of Nursing
Holzer Senior Care Center
10.2013 - 06.2014
Assistant Director of Nursing
The Laurel's of Athens
07.2011 - 02.2012
Director of Nursing
Holzer Senior Care Center
10.2009 - 04.2010
MDS coordinator
Holzer Senior Care Center
01.2009 - 10.2009
Rehabilitation Manager
Hickory Creek Of Athens
06.2006 - 12.2008
Charge Nurse
Hickory Creek Of Athens
02.2002 - 06.2006
Master of Science - Psychiatric Mental Health Nurse Practitioner
Walden University
Bachelor of Science - Nursing
Ohio University
EMT/ Paramedic - Public Health
Hocking College
Associate of Applied Science - Nursing Practice
Hocking College
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