Jennifer Nash
Willard,Ohio
Summary
Certified EMT with a background in customer care. Years of developing personal and professional relationships with clients in the customer service/beauty industry has given me tools to aid patients' emotional needs. These skills, coupled with my medical training as an EMT, makes me an asset to your team. I have an eagerness to learn and the drive to master my craft. Thank you for your consideration. I will be looking forward to hearing from you.
Overview
11
11
years of professional experience
Work History
Assembly Operator
Stanley Black & Decker
11.2022 - Current
- Rotated through series of different stations based on team needs.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Completed accurate assembly work by positioning and aligning components.
EMT-Basic/PCA
Banner University Medical Center
08.2022 - 10.2022
- Assessed emergency situations and prioritized medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Remained level-headed and proactive during emergency situations.
EMT-Basic
American Medical Response, AMR
09.2021 - 08.2022
- Assessed emergency situations and prioritized medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Remained level-headed and proactive during emergency situations.
- Documented calls in reports detailing incident type and course of treatment.
- Evaluated patients' medical status and monitored vital signs during transit.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Documented patient condition and treatment to facilitate plan of care.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
Small Business Owner
Ayleise Salon Studios
04.2020 - 05.2021
- Set pricing structures according to market analytics and emerging trends.
- Assessed, optimized and elevated operations to target current and expected demands.
- Provided a private and sanitary environment for clients to enjoy beauty services.
- Provided beauty services that require handling of potentially harmful chemicals in a safe and efficient way.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Senior Stylist
Cast Salon and Spa
12.2017 - 04.2020
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Mentored new staff to enhance salon development and increase productivity.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Played key role in stylist team recruitment, hiring and training activities to improve overall team effectiveness.
- Resolved guest complaints about service or style.
Senior Stylist/Educator
Dolce Salon & Spa
09.2014 - 12.2017
- Supervised and trained junior stylists to serve customers with skill and efficiency.
- Inspired stylist team to go above and beyond to delight customers and encourage repeat business.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Mentored new staff to enhance salon development and increase productivity.
- Trained junior stylists to handle and apply chemical products on clients.
- Trained junior stylists and assistant on layered cuts, clipper cuts and basic color application.
Stylist/Manager
Fantastic Sams Cut & Color
06.2012 - 06.2014
- Maintained records through timely updates to employee and other files.
- Kept social media profiles updated with item promotions, special events and new operating information.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Provided beauty services for clients.
Education
Some College (No Degree) - Biology
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZNational Registry of Emergancy Medical Technicians - EMT
Maricopa Community Colleges - Glendale Community College
Glendale, AZ08.2021
Certified EMCT-EMT -
Arizona Department of Health Services
08.2021
Certification - WMD/ Terrorism Awareness For Emergency Responders
Fema
07.2021
Certification - IS-100.c: Introduction To The Incident Command System
Fema
07.2021
Certification - CPR
American Heart Association
06.2021
Certification - Cosmetology
Toni & Guy Hairdressing Academy - Coeur D'Alene
Coeur D'alene, ID11.2010
Skills
- Leadership Classes
- Sensitivity Training
- Certified Educator for Multiple Salon Product Lines
- In-House Intermediate and Master Salon Technique Educator
- HIPAA Compliance
- Conflict Resolution and Safe Practices Involving Violent Persons Classes
References
- Emily Timson- (216) 401-8506
- Kathy Fidler- (419) 706-7532
- Casey Kelley- (419)630-8556
Timeline
Assembly Operator
Stanley Black & Decker
11.2022 - Current
EMT-Basic/PCA
Banner University Medical Center
08.2022 - 10.2022
EMT-Basic
American Medical Response, AMR
09.2021 - 08.2022
Small Business Owner
Ayleise Salon Studios
04.2020 - 05.2021
Senior Stylist
Cast Salon and Spa
12.2017 - 04.2020
Senior Stylist/Educator
Dolce Salon & Spa
09.2014 - 12.2017
Stylist/Manager
Fantastic Sams Cut & Color
06.2012 - 06.2014
Some College (No Degree) - Biology
Maricopa Community Colleges - Scottsdale Community College
National Registry of Emergancy Medical Technicians - EMT
Maricopa Community Colleges - Glendale Community College
Certified EMCT-EMT -
Arizona Department of Health Services
Certification - WMD/ Terrorism Awareness For Emergency Responders
Fema
Certification - IS-100.c: Introduction To The Incident Command System
Fema
Certification - CPR
American Heart Association
Certification - Cosmetology
Toni & Guy Hairdressing Academy - Coeur D'Alene
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