Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Living Our Values Award
Generic

Jennifer Nash

Eagle River

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

33
33
years of professional experience

Work History

Certified Medical Assistant

Southcentral Foundation
02.2015 - Current
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Taught patients about medications, procedures, and care plan instructions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Retail Worker

Carr's/Safeway
04.1992 - 09.2010
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Nursing

University of Alaska Anchorage
Anchorage, AK

CMA Certification - CMA Certification

Anchorage Career Academy
Anchorage, AK
06-2010

Skills

  • HIPAA compliance
  • Patient scheduling
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Verbal and written communication
  • Patient education
  • Telephone etiquette
  • Customer service
  • Data entry
  • Patient care coordination

Accomplishments

  • Lead CMA for NBCCEDP grant.
  • Recognized for going above and beyond my daily job duties.
  • Successfully transitioned data system to use of eCaST.
  • Recognized for outstanding dedication to patient care, evidenced by the Living Our Value Award.

Timeline

Certified Medical Assistant

Southcentral Foundation
02.2015 - Current

Retail Worker

Carr's/Safeway
04.1992 - 09.2010

Nursing

University of Alaska Anchorage

CMA Certification - CMA Certification

Anchorage Career Academy

Living Our Values Award

Following Southcentral Foundation's Mission and Vision with the Nation Breast and Cervical Cancer Early Detection Program by ensuring data is submitted to the program, so woman can be funded  for   cancer screenings if they are under insured and/or under income. 

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