Jennifer Nauman
Windom,MN
Summary
Proven Home Health Aide/PCA and Head Cashier with a track record of enhancing patient independence and customer satisfaction at Engaged Home Care and Runnings. Excelled in patient care and customer service, significantly improving living conditions and shopping experiences. Skilled in meal preparation and cash handling, demonstrating reliability and a commitment to excellence.
Overview
13
13
years of professional experience
Work History
Home Health Aide/PCA
Engaged Home Care
03.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Head Cashier/Front End Manager
Runnings
10.2019 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
PCA
Golden Home Care, LLC
05.2011 - 11.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
High School Diploma -
Hayfield High School
Hayfield, MN05.1990
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Housekeeping
- Behavioral support
- Cash Handling
- Customer Service
- Customer Assistance
- Reliability and punctuality
- Payment Processing
- Cash Drawer Balancing
Timeline
Home Health Aide/PCA
Engaged Home Care
03.2024 - Current
Head Cashier/Front End Manager
Runnings
10.2019 - Current
PCA
Golden Home Care, LLC
05.2011 - 11.2023
High School Diploma -
Hayfield High School
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