I am a dedicated, reliable, highly organized, personable individual, with over 18+ years of experience in conflict management, sales, administrative support as well as working directly with clients and enhancing projects in the management and customer relations field. I am a very organized quick learner, and am able to excel working independently or in a team setting. I am seeking a permanent position where I can grow and apply my years of experience as well as knowledge
Overview
23
23
years of professional experience
Work History
Executive Assistant /Commercial Project Manager
Paul Bange Roofing Inc.
Davie, FL
01.2023 - Current
Facilitated communication between different departments within organization.
Ensured that all contracts, permit documents, Budget agreements, AIAs, etc. were completed accurately prior to submission.
Answered telephone calls from customers or clients providing assistance where necessary.
Created and maintained up-to-date records related to customer accounts or financial transactions.
Followed up daily with ongoing re-roof projects, project materials and supplies and client preparedness
Collaborated with external consultants when additional resources were necessary for a particular commercial project.
Identified areas of improvement within existing processes related to commercial projects.
Provided guidance and support to team members regarding project tasks and activities.
Resolved issues arising from scope changes or delays in delivery times of materials or services required for a commercial project.
Analyzed cost estimates for commercial projects to ensure compliance with budget requirements.
Facilitated communication between stakeholders, clients, vendors, and other parties involved in the project.
Tracked costs incurred during various stages of a commercial project.
Managed the development of project plans and schedules, including milestones and resource allocations.
Ensured that all contractual obligations were met throughout the duration of the project.
Coordinated with internal departments to ensure successful completion of projects.
Updated management on status of ongoing commercial projects through verbal presentations or written reports.
Updated clients daily on project milestones.
Attended roofing conferences and workshops to stay updated on , new and updated city building codes, new materials and advanced re-roofing applications.
Submitted project deliverables to clients, consistently adhering to quality standards.
Produced thorough, accurate and timely reports of project activities.
Created and submitted proposals for re-roofs, repairs and warranty services
Negotiated with suppliers to obtain resources and/or the best materials cost for each project.
Scheduled and attended re-roof site visits for proposal presentations with many Home Owner Association Treasures, Boards, etc.
Executive Assistant / Project Coordinator
5 Diamond Construction
Fort Lauderdale, FL
11.2019 - 01.2024
I am very knowledgeable in the day to day administrative office supportive functions, project management, office management, accounts payable and receivables as well as customer service
I have technical knowledge of Budgeting and financial management, Talent management and staffing, Meeting coordination as well as training & development
Revised and maintained master calendar to coordinate meetings
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars
Opened, read and replied to e-mails, letters and correspondence timely on behalf of executives
Screened phone calls for executives to instantly identify priority clients and filter out spam calls
Managed and tracked expenses to meet company budget requirements
Tackled and addressed top-level, high-priority issues with professional administrative discretion
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities
Leveraged word processing software to create proposals, letters and memos
Managed daily invoices, project updates and proposals
Followed proper accounting and bookkeeping procedures to support audits
Coordinated meetings and maintain work and project schedules for staff teams and executives
Obtained signatures for financial documents and internal and external invoices
Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow
Prepared invoices and drafted memos for executives
Facilitated communications by forwarding emails, transferring calls and filing documents
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees
Coordinated multiple schedules using online calendaring system
Designed PowerPoint presentations for monthly divisional meetings with top-level executives
Coordinated executive and senior management vacation, day-to-day meeting and travel schedules
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
Tracked and submitted employee timesheets to prepare for payroll processing
Responded effectively to sensitive inquiries or complaints
Responded to inquiries via email, telephone and social media platforms
Screened applicant resumes to coordinate both phone and in-person interviews
Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
Executive Secretary / Office Manager
Recovery Yacht Refinishing, LLC
Fort Lauderdale, FL
10.2010 - 10.2019
Called on key decision-makers using phone, email and social touches to bring on new business
Set appointments to present solutions to prospective customers
Negotiate bids and pricing directly with vessel owners and captains - Making sure the hired painter has all the exact matching paints, formulas and materials needed for each project
Process itemized photos for each customer vessel and estimate - Make travel arrangements for the hired/contracted painter if the project is done out of state or out of the country - Work directly with the captains as well as vessel owners to coordinate arrival dates and negotiate pricing and billing when needed - Provide paint expertise and consulting on different projects - Give customers offsite quotes and estimates - Processed accounts payable and receivables for the company via the Quickbooks system - Make sure all warehouse supplies needed for the workers maintain fully stocked
Processed closing documents, title transfers, coast guard documentation and ownership documents for boat and yacht sales
Manage all orders for each individual project with different supply vendors - Visit the active and different properties/marinas where we have current projects
Create ads for new hires - In charge of making sure all the safety equipment throughout the warehouse and service areas was readily available to the employees
Processed new hire paperwork and employee weekly payroll
Manage, label and track all paint codes used - As customers arrive with their vessels I photograph the vessel and process a complete walk through to ensure all items are properly accounted for
Drop off or pick parts, letters, etc
As needed for projects - Manage all office duties such as filing, responding to emails, scheduling customer meetings, answer all office telephone and service lines Schedule and coordinate all future projects
Schedule and coordinate all future projects
Established strategic direction and goals to accomplish objectives
Recruited, hired and trained employees on operations and performance expectations
Strengthened company business by leading implementation of new projects and procedures
Executed on-time, under-budget project management to adhere to project road map
Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Executive Assistant
University of Miami Genetics Research
02.2001 - 01.2009
Answer all incoming calls for all 6 genetic physicians - Answered all corresponding emails and forwarded to corresponding physicians
Created yearly excel spending budget to submit to the NIH for 6 physicians and grants
Applied and submitted grant applications for all 6 physicians directly to the NIH
Managed doctors' clinical schedules, meetings and conferences for 6 physicians
Coordinated catered events and lunches on the medical campus for different events
Reconciled monthly expense reports and submitted them to the Accounting department
Collected and itemized all travel, meal and other expense receipts
Reconciled all individual assigned expense credit cards for each physician
Created physician CVs, power point presentations for meetings and teachings
Purchased all necessary office supplies needed for the average day to day
Schedule patient and attending physician interviews for the different clinical projects.